Receptionist
7 months ago
**Job Title**: Receptionist
**Start Date**:Available Immediately
**Location**: Staines, TW18
**Contract Type**: Temporary 3 months (Possible Extension)
**Weekly Hours**: 20 Hours per week (1 PM - 5 PM each day)
**Work Pattern**:Monday to Friday
**Job Purpose**
Provide an excellent customer service to our customers and internal stakeholders through a comprehensive reception service. Provide wider support through a range of business administration activities such as post functions and document management.
**Essential criteria**:
- To meet and greet visitors including customers who may be challenging and require additional support.
- To inform hosts promptly and ensure security procedures for signing in are followed.
- To deal with their queries where possible and escalate enquiries to an appropriate Manager where necessary.
- To be responsible for keeping the reception area and any interview/meeting rooms tidy and supplied with appropriate items, ensuring any literature on display is relevant and up to date.
- To respond to Facilities requests for work on the Facilities ServiceNow service desk.
- To be responsible for dealing with all internal and external post/packages. Opening, distributing and franking post ensuring that the franking machine is kept sufficiently in credit. Manage and promote use of DX as much as possible.
- invoicing queries in a timely fashion.
- To undertake thorough building checks and record/report findings around matters such as office cleanliness, adherence to our "flexible office working" policy, waste and recycling, health and safety breaches or repairs.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
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