Receptionist

3 weeks ago


StainesuponThames, United Kingdom Cygnet Orthodontics Full time

Cygnet Orthodontics is looking for a full time receptionist with excellent telephone communication and customer service skills to work in our very friendly and modern orthodontic practice in Staines-upon-Thames, Middlesex.

We are looking for a bubbly front of house individual with strong administrative skills who is a quick learner and able to follow instruction to ensure our practice complies with laws and legislation including data protection legislation. At Cygnet Orthodontics we want our team members to be hardworking, hands-on, creative individuals who think outside the box, take ownership of their role and use their own initiative throughout their work, continually making suggestions for ways to improve processes to make them more efficient and to make the overall practice experience better for our patients.
- be professional and well-presented.
- be reliable, punctual, positive and flexible.
- be confident, articulate and with a good command of spoken and written English.
- have the desire to provide outstanding customer service with good communications skills.
- be computer literate with experience in Word, Excel and Outlook.
- previous experience with administration is preferable.
- have no criminal conviction that precludes working with children or vulnerable adults.
- live within a reasonable distance of the practice to ensure there are no issues with commuting to work or punctuality.

Duties include but are not limited to:

- Meeting & greeting clients
- Booking appointments
- Collecting fees from patients
- Liaising with dentists
- Banking, postage and other administrative responsibilities
- Dealing with enquiries

Training will be provided.

Working hours:
Mon 8.10am - 5.30pm

Tue 8.10am - 6:45pm

Wed 8:10am - 5:30pm

Thu 8:10am - 5:30pm

Fri 8:10am - 3pm

Our practice has the Silver BDA Good Practice Award and therefore adheres to the principles of high quality orthodontics and working environment for the protection of our patients and our staff.

**Job Types**: Full-time, Permanent, Fixed term contract
Contract length: 12 months

**Salary**: £24,452.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

**Experience**:

- customer service: 1 year (preferred)
- telephone: 1 year (preferred)

Work Location: In person


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