Receptionist
7 months ago
Receptionist - Monday - Friday 09:00 - 17:30 at £12.50 per hour
Reporting to the Head of reception
Main responsibilities:
- Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
- Managing ID of visitors
- Process badges per requirement
- Answering screening and forwarding incoming phone calls
- Receiving and sorting daily mail
- Reception
- Sending
- Internal mail
- Catering management
- Maintenance and cleaning Point of contact
- Manage stationery supplies
- Order and restock
- Other ad-hoc request for supporting the business needs.
Skills and knowledge:
- Understanding reception and the requirements for the job.
- Recognise customer profiles and how customers have different needs.
- Understand the importance of meeting and where possible exceeding customer expectations.
- Understand the importance of receiving and dealing with customer feedback to support the improvement of services.
- Use clear and engaging communication to establish a good rapport with internal and external customers.
- Use your own initiative and have confidence in determining customer needs.
- Understand business procedures for delivering reception operations and understand requirements for dealing with personal data.
- Understanding clients’ systems & processes & expectations (site specific).
Pay: £12.50 per hour
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Staines-Upon Thames: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: Staines-Upon Thames
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