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Shop Supervisor

3 months ago


London, Greater London, United Kingdom Crisis Full time

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.


Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills, and contribute to Crisis' work in the community.

They have a unique contemporary visual identity and are dynamic and creative places to work.

Hours: 40, five days over a seven-day rota

About the role
We are recruiting for two Shop Supervisors to join our busy and creative team in Brick Lane.

You will join a team of 4 paid staff plus a dedicated volunteer group from all walks of life, raising money to fund Crisis' work ending homelessness.

Our shop is based in the vibrant Brick Lane, right next to the Vintage Market.

We sell an amazing range of handpicked donated high street, quality and designer brands, plus a great selection homeware, books and vinyl.

We'd love you to join our diverse and creative team, and bring your own ideas, along with your experience of fashion, retail and current trends, to this role.


As shop supervisor, you will spend much of your time managing the shop floor and supporting our volunteers to give great customer service.

You will also support the sorting and pricing of stock and will be able to use your creativity in visual merchandising and getting involved in events.


You will have opportunities to build your own skills and career progression through training and development - many of our shop managers were promoted internally.

This is a permanent role.

You will be primarily based in the Brick Lane shop, but you will be required to travel to other shops, predominantly within London Zones 1 & 2, on a short term basis.


About you


To be successful in this role you will have retail experience at a supervisory level alongside a genuine interest in charity retail.

You will be positive, open to learning new skills, and committed to Crisis's values and mission to end homelessness.

You may have experience in:

shop supervisor, store supervisor, sales assistant, team leader, sales assistant, retail assistant, shop assistant, customer service, charity shop, charity retail.


Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:

  • Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
  • Mandatory pension scheme, with an employer contribution of 8.5%
  • 28 days' annual leave which increases with service to 31 days
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.


When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.


How to apply

Closing date:
Monday 5th February 2024 (at 23:59)

Interviews will be held w/c 12th February 2024

Accessibility

For more information about our work please visit:

To see our work in action please visit:

Registered Charity Numbers:
E&W1082947, SC040094