Current jobs related to Customer Service Program Coordinator - Birmingham, Birmingham - Johnson Controls International
-
Customer Service Program Coordinator
4 days ago
Birmingham, Birmingham, United Kingdom Johnson Controls Full timeAbout the RoleWe are seeking a highly skilled Customer Service Program Coordinator to join our team at Johnson Controls. As a key member of our UK operations, you will play a vital role in delivering exceptional service to our clients.Key ResponsibilitiesManage day-to-day service delivery for a prestigious clientLead a dedicated team, including field...
-
Customer Service Program Coordinator
4 days ago
Birmingham, Birmingham, United Kingdom Johnson Controls Full timeAbout the RoleWe are seeking a highly skilled Customer Service Program Coordinator to join our team at Johnson Controls. As a key member of our UK operations, you will play a vital role in delivering exceptional service to our clients.Key ResponsibilitiesManage day-to-day service delivery for a prestigious clientLead a dedicated team, including field...
-
Customer Service Program Coordinator
3 days ago
Birmingham, Birmingham, United Kingdom Johnson Controls Full timeAbout the RoleWe are seeking a highly skilled Customer Service Program Coordinator to join our team at Johnson Controls. As a key member of our UK operations, you will play a vital role in delivering exceptional service to our clients.Key ResponsibilitiesManage day-to-day service delivery for a prestigious clientLead a dedicated team, including field...
-
Customer Service Program Coordinator
3 days ago
Birmingham, Birmingham, United Kingdom Johnson Controls Full timeAbout the RoleWe are seeking a highly skilled Customer Service Program Coordinator to join our team at Johnson Controls. As a key member of our UK operations, you will play a vital role in delivering exceptional service to our clients.Key ResponsibilitiesManage day-to-day service delivery for a prestigious clientLead a dedicated team, including field...
-
Customer Service Program Coordinator
2 weeks ago
Birmingham, Birmingham, United Kingdom Johnson Controls Full timeAbout the RoleWe are seeking a highly skilled Service Delivery Program Coordinator to join our team at Johnson Controls. As a key member of our UK operations, you will play a vital role in delivering exceptional service to our clients.Key ResponsibilitiesManage day-to-day service delivery for a prestigious client, leading a dedicated team of field engineers,...
-
Customer Service Program Coordinator
2 weeks ago
Birmingham, Birmingham, United Kingdom Johnson Controls Full timeAbout the RoleWe are seeking a highly skilled Service Delivery Program Coordinator to join our team at Johnson Controls. As a key member of our UK operations, you will play a vital role in delivering exceptional service to our clients.Key ResponsibilitiesManage day-to-day service delivery for a prestigious client, leading a dedicated team of field engineers,...
-
Customer Service Program Coordinator
1 week ago
Birmingham, Birmingham, United Kingdom Johnson Controls Full time{"Transform Your CareerAt Johnson Controls, we're shaping a safer, more comfortable, and sustainable world. As a Program Coordinator for our UK operations, you'll play a vital role in delivering exceptional service to our clients.Your Key ResponsibilitiesManage day-to-day service delivery for a prestigious client.Lead a dedicated team, including field...
-
Customer Service Program Coordinator
1 week ago
Birmingham, Birmingham, United Kingdom Johnson Controls Full time{"Transform Your CareerAt Johnson Controls, we're shaping a safer, more comfortable, and sustainable world. As a Program Coordinator for our UK operations, you'll play a vital role in delivering exceptional service to our clients.Your Key ResponsibilitiesManage day-to-day service delivery for a prestigious client.Lead a dedicated team, including field...
-
Customer Service Program Coordinator
2 weeks ago
Birmingham, Birmingham, United Kingdom Johnson Controls Full timeAbout the RoleWe are seeking a highly skilled and motivated Service Delivery Manager to join our team at Johnson Controls. As a key member of our UK operations, you will play a vital role in shaping our service delivery strategy and ensuring exceptional customer experiences.Key ResponsibilitiesManage day-to-day service delivery for a prestigious client,...
-
Customer Service Program Coordinator
2 weeks ago
Birmingham, Birmingham, United Kingdom Johnson Controls Full timeAbout the RoleWe are seeking a highly skilled and motivated Service Delivery Manager to join our team at Johnson Controls. As a key member of our UK operations, you will play a vital role in shaping our service delivery strategy and ensuring exceptional customer experiences.Key ResponsibilitiesManage day-to-day service delivery for a prestigious client,...
-
Program Coordinator
1 month ago
Birmingham, Birmingham, United Kingdom The Pioneer Group Full time £49,715Program Coordinator Location: Hybrid working model (minimum 2 days in the office weekly) Salary: Up to £49,715 Are you an experienced Program Coordinator seeking a transformative opportunity that emphasizes the adoption of innovative operational practices alongside the deployment of advanced technology? If this resonates with you, we invite you to consider...
-
Customer Service Coordinator
6 days ago
Birmingham, Birmingham, United Kingdom Maximus UK Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for coordinating and overseeing the day-to-day operations of the Assessment Centre, ensuring seamless delivery of services to our customers.Key ResponsibilitiesSession Management: Manage...
-
Customer Service Coordinator
6 days ago
Birmingham, Birmingham, United Kingdom Maximus UK Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for coordinating and overseeing the day-to-day operations of the Assessment Centre, ensuring seamless delivery of services to our customers.Key ResponsibilitiesSession Management: Manage...
-
Program Coordinator
1 month ago
Birmingham, Birmingham, United Kingdom COATS RECRUITMENT LIMITED Full timeJob OverviewProgram Coordinator MidlandsCompensation up to £60,000 plus Bonuses and PensionFlexible work arrangementsCompany vehicle with personal usage or vehicle allowanceHealthcare allowance20 days of annual leave, in addition to public holidays and your birthday offOur organization has been operating for three decades and is recognized as one of the...
-
Academic Programs Coordinator
7 days ago
Birmingham, Birmingham, United Kingdom Auburn University Full timeAuburn University's Academic Programs Coordinator OpportunityAuburn University's College of Education is seeking a highly skilled and detail-oriented Academic Programs Coordinator to support our mission of building better futures for all. As a key member of our team, you will provide administrative support for our academic programs, ensuring seamless...
-
Academic Programs Coordinator
7 days ago
Birmingham, Birmingham, United Kingdom Auburn University Full timeAuburn University's Academic Programs Coordinator OpportunityAuburn University's College of Education is seeking a highly skilled and detail-oriented Academic Programs Coordinator to support our mission of building better futures for all. As a key member of our team, you will provide administrative support for our academic programs, ensuring seamless...
-
Academic Programs Coordinator
2 weeks ago
Birmingham, Birmingham, United Kingdom Auburn University Full timeJob SummaryAuburn University's College of Education is seeking a highly organized and detail-oriented Academic Programs Coordinator to support the college's accreditation and certification processes. The successful candidate will provide administrative support to students seeking graduate degrees from our college, while also contributing to the planning,...
-
Academic Programs Coordinator
2 weeks ago
Birmingham, Birmingham, United Kingdom Auburn University Full timeJob SummaryAuburn University's College of Education is seeking a highly organized and detail-oriented Academic Programs Coordinator to support the college's accreditation and certification processes. The successful candidate will provide administrative support to students seeking graduate degrees from our college, while also contributing to the planning,...
-
Program Coordinator
2 weeks ago
Birmingham, Birmingham, United Kingdom Illuminate Recruitment Ltd Full timeAbout the RoleWe are seeking a highly skilled and experienced Program Coordinator to lead and drive forward our Pro Bono OR program. This program provides third sector organizations with free operational research support via volunteer-led projects.Key ResponsibilitiesMatch volunteers with users and projects, ensuring the smooth running of projects with...
-
Academic Programs Coordinator
1 day ago
Birmingham, Birmingham, United Kingdom Auburn University Full timeAuburn University's College of Education is seeking a talented professional to support our mission of building better futures for all.We're looking for an energetic and performance-minded individual to provide clerical and administrative functions for our office. This role will support the college's accreditation and certification processes and provide...
Customer Service Program Coordinator
3 months ago
What you will do
Join us at Johnson Controls and be at the forefront of shaping a safer, more comfortable, and sustainable world. We're dedicated to revolutionizing how we live, work, and play, and we're continuously creating diverse and exciting opportunities for our team to thrive.
As a Program Coordinator for a leading global company, you'll play a vital role in our UK operations. Based in our Birmingham office, you'll lead a dedicated team, managing day-to-day service delivery for a prestigious client. Your team includes field engineers, a manager, and key customer contacts, all of whom you'll collaborate with daily.
What we offer
- Competitive salary
- 25 holidays + Bank Holidays and sick pay
- Hybrid position (office in Birmingham)
- We offer part time position (30hrs per week over 5 days) or full time (37.5hrs per week over 5 days)
- Monday to Friday office-based role with a hybrid working option
- Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products
- Extensive product and on the job/cross training opportunities with outstanding resources available
- Encouraging and collaborative team environment
- Career development through various career ladders including Customer Service
- Dedication to safety through our Zero Harm policy
- Access to business resource groups
How you will do it
- Recording and resolving fault tickets promptly.
- Efficiently assigning work to meet service level agreements (SLAs).
- Uploading necessary documents to customer portals.
- Managing pricing worksheets.
- Ensuring scheduled maintenance tasks are completed.
- Generating monthly reports.
- Serving as a primary point of contact for the customer.
- Supporting the team manager, including acting as a proxy when needed.
In this role, you'll contribute to our organization's commitment to exceptional service delivery. You'll have the autonomy to excel, supported by a hybrid work environment that allows for some remote work.
What we look for
- Clear and tactful communication skills.
- Strong written and verbal abilities, with proficiency in electronic communications.
- Familiarity with Microsoft Excel and other office software.
- Self-motivation and the ability to work independently.
- A track record of meeting strict deadlines.
Join our team and help us shape a brighter future for generations to come.
#LI-MS2
#LI-Hybrid
