Current jobs related to Customer Service Program Coordinator - Birmingham, Birmingham - Johnson Controls

  • Customer Service Program Coordinator

    1 week ago

    Birmingham, Birmingham, United Kingdom Johnson Controls Full time

    Job SummaryWe are seeking a highly skilled Program Coordinator to join our team at Johnson Controls. As a Program Coordinator, you will play a vital role in our UK operations, leading a dedicated team and managing day-to-day service delivery for a prestigious client.Key ResponsibilitiesRecording and resolving fault tickets promptly.Efficiently assigning work...

  • Customer Service Program Coordinator

    6 days ago

    Birmingham, Birmingham, United Kingdom Johnson Controls Full time

    Job SummaryWe are seeking a highly skilled Customer Service Program Coordinator to join our team at Johnson Controls. As a key member of our UK operations, you will play a vital role in delivering exceptional service to our clients.Key ResponsibilitiesManage day-to-day service delivery for a prestigious clientLead a dedicated team of field engineers, a...

  • Customer Service Program Coordinator

    1 month ago

    Birmingham, Birmingham, United Kingdom Johnson Controls Full time

    About the RoleWe are seeking a highly skilled Customer Service Program Coordinator to join our team at Johnson Controls. As a key member of our UK operations, you will play a vital role in delivering exceptional service to our clients.Key ResponsibilitiesManage day-to-day service delivery for a prestigious clientLead a dedicated team, including field...

  • Customer Service Program Coordinator

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Johnson Controls Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Program Coordinator to join our team at Johnson Controls. As a key member of our UK operations, you will play a vital role in delivering exceptional service to our clients.Key ResponsibilitiesManage day-to-day service delivery for a prestigious clientLead a dedicated team, including...

  • Customer Service Program Coordinator

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Johnson Controls Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Program Coordinator to join our team at Johnson Controls. As a key member of our UK operations, you will play a vital role in delivering exceptional service to our clients.Key ResponsibilitiesManage day-to-day service delivery for a prestigious clientLead a dedicated team, including...

  • Customer Service Program Coordinator

    1 month ago

    Birmingham, Birmingham, United Kingdom Johnson Controls Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Program Coordinator to join our team at Johnson Controls. As a key member of our UK operations, you will play a vital role in shaping our service delivery strategy and ensuring exceptional customer experiences.Key ResponsibilitiesManage day-to-day service delivery for a prestigious...

  • Customer Service Program Coordinator

    1 month ago

    Birmingham, Birmingham, United Kingdom Johnson Controls Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Program Coordinator to join our team at Johnson Controls. As a key member of our UK operations, you will play a vital role in shaping our service delivery strategy and ensuring exceptional customer experiences.Key ResponsibilitiesManage day-to-day service delivery for a prestigious...

  • Customer Service Program Coordinator

    1 month ago

    Birmingham, Birmingham, United Kingdom Johnson Controls Full time

    About the RoleWe are seeking a highly skilled Customer Service Program Coordinator to join our team at Johnson Controls. As a key member of our UK operations, you will play a vital role in delivering exceptional service to our clients.Key ResponsibilitiesManage day-to-day service delivery for a prestigious clientLead a dedicated team, including field...

  • Customer Service Program Coordinator

    3 weeks ago

    Birmingham, Birmingham, United Kingdom Johnson Controls Full time

    About the RoleWe are seeking a highly skilled and motivated Program Coordinator to join our team at Johnson Controls. As a key member of our UK operations, you will play a vital role in delivering exceptional service to our clients.Key ResponsibilitiesManage day-to-day service delivery for a prestigious clientLead a dedicated team of field engineers, a...

  • Customer Service Program Coordinator

    3 weeks ago

    Birmingham, Birmingham, United Kingdom Johnson Controls Full time

    About the RoleWe are seeking a highly skilled and motivated Program Coordinator to join our team at Johnson Controls. As a key member of our UK operations, you will play a vital role in delivering exceptional service to our clients.Key ResponsibilitiesManage day-to-day service delivery for a prestigious clientLead a dedicated team of field engineers, a...

  • Customer Service Program Coordinator

    1 month ago

    Birmingham, Birmingham, United Kingdom Johnson Controls Full time

    About the RoleWe are seeking a highly skilled and motivated Program Coordinator to join our team at Johnson Controls. As a key member of our UK operations, you will play a vital role in delivering exceptional service to our clients.Key ResponsibilitiesManage day-to-day service delivery for a prestigious client, leading a dedicated team of field engineers, a...

  • Customer Service Program Coordinator

    3 weeks ago

    Birmingham, Birmingham, United Kingdom Johnson Controls Full time

    About the RoleWe are seeking a highly skilled and motivated Program Coordinator to join our team at Johnson Controls. As a key member of our UK operations, you will play a vital role in delivering exceptional service to our clients.Key ResponsibilitiesManage day-to-day service delivery for a prestigious clientLead a dedicated team of field engineers, a...

  • Customer Service Program Coordinator

    3 weeks ago

    Birmingham, Birmingham, United Kingdom Johnson Controls Full time

    About the RoleWe are seeking a highly skilled and motivated Program Coordinator to join our team at Johnson Controls. As a key member of our UK operations, you will play a vital role in delivering exceptional service to our clients.Key ResponsibilitiesManage day-to-day service delivery for a prestigious clientLead a dedicated team of field engineers, a...

  • Customer Service Program Coordinator

    7 days ago

    Birmingham, Birmingham, United Kingdom Johnson Controls Full time

    Key ResponsibilitiesAs a Program Coordinator for Customer Service at Johnson Controls, you will play a vital role in our UK operations. Based in our Birmingham office, you will lead a dedicated team, managing day-to-day service delivery for a prestigious client. Your team includes field engineers, a manager, and key customer contacts, all of whom you will...

  • Customer Service Program Coordinator

    1 month ago

    Birmingham, Birmingham, United Kingdom Johnson Controls Full time

    {"Transform Your CareerAt Johnson Controls, we're shaping a safer, more comfortable, and sustainable world. As a Program Coordinator for our UK operations, you'll play a vital role in delivering exceptional service to our clients.Your Key ResponsibilitiesManage day-to-day service delivery for a prestigious client.Lead a dedicated team, including field...

  • Customer Service Program Coordinator

    2 months ago

    Birmingham, Birmingham, United Kingdom Johnson Controls Full time

    About the RoleWe are seeking a highly skilled and motivated Service Delivery Manager to join our team at Johnson Controls. As a key member of our UK operations, you will play a vital role in shaping our service delivery strategy and ensuring exceptional customer experiences.Key ResponsibilitiesManage day-to-day service delivery for a prestigious client,...

  • Customer Service Program Coordinator

    1 week ago

    Birmingham, Birmingham, United Kingdom Johnson Controls Full time

    Job SummaryWe are seeking a highly skilled Service Delivery Program Manager to join our team at Johnson Controls. As a key member of our UK operations, you will be responsible for leading a dedicated team in managing day-to-day service delivery for a prestigious client.Key ResponsibilitiesRecording and resolving fault tickets promptly.Efficiently assigning...

  • Academic Programs Coordinator

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Auburn University Full time

    Academic Programs Coordinator OpportunityAuburn University's College of Education is seeking a highly motivated and organized individual to support the planning, design, and execution of academic programs and services. As an Academic Programs Coordinator, you will play a critical role in maintaining accurate and accessible records, preparing and reviewing...

  • Academic Programs Coordinator

    1 month ago

    Birmingham, Birmingham, United Kingdom Auburn University Full time

    Auburn University's Academic Programs Coordinator OpportunityAuburn University's College of Education is seeking a highly skilled and detail-oriented Academic Programs Coordinator to support our mission of building better futures for all. As a key member of our team, you will provide administrative support for our academic programs, ensuring seamless...

  • Academic Programs Coordinator

    1 month ago

    Birmingham, Birmingham, United Kingdom Auburn University Full time

    Auburn University's Academic Programs Coordinator OpportunityAuburn University's College of Education is seeking a highly skilled and detail-oriented Academic Programs Coordinator to support our mission of building better futures for all. As a key member of our team, you will provide administrative support for our academic programs, ensuring seamless...

Customer Service Program Coordinator

2 months ago

Birmingham, Birmingham, United Kingdom Johnson Controls Full time

About the Role

We are seeking a highly skilled Service Delivery Program Coordinator to join our team at Johnson Controls. As a key member of our UK operations, you will play a vital role in delivering exceptional service to our clients.

Key Responsibilities

  • Manage day-to-day service delivery for a prestigious client, leading a dedicated team of field engineers, a manager, and key customer contacts.
  • Record and resolve fault tickets promptly, ensuring efficient assignment of work to meet service level agreements (SLAs).
  • Upload necessary documents to customer portals and manage pricing worksheets.
  • Ensure scheduled maintenance tasks are completed and generate monthly reports.
  • Serve as a primary point of contact for the customer and support the team manager, including acting as a proxy when needed.

What We Offer

  • Competitive salary and comprehensive benefits package, including pension, life assurance, and employee assistance program.
  • Hybrid working option, with a mix of office-based and remote work.
  • Extensive product and on-the-job training opportunities, with outstanding resources available.
  • Encouraging and collaborative team environment, with opportunities for career development and growth.
  • Dedication to safety through our Zero Harm policy and access to business resource groups.

Requirements

  • Clear and tactful communication skills, with strong written and verbal abilities.
  • Proficiency in Microsoft Excel and other office software.
  • Self-motivation and ability to work independently, with a track record of meeting strict deadlines.

About Johnson Controls

We are a leading global company dedicated to shaping a safer, more comfortable, and sustainable world. We are committed to revolutionizing how we live, work, and play, and we are continuously creating diverse and exciting opportunities for our team to thrive.