Support Secretary
2 weeks ago
Job Purpose:
To provide a comprehensive support medical secretarial service to an allocated clinical area in an efficient and timely manner
Key Dimensions:
To support the medical secretarial team with:
- Responsible to undertake the role of support medical secretary to an allocated clinical team
- Ensuring strict adherence and compliance to all Trust Policies and procedures
PRIMARY DUTIES & AREAS OF RESPONSIBILITY
- Following introduction of voice recognition technology to ensure clinic letters are prepared for printing and distribution.
- To support the medical secretary in providing secretarial and administrative service to an allocated clinical team.
- Ensure accurate messages are taken for clinical team and delivered in timely manner.
- Assist with telephone enquiries from patients, GPs and other agencies in a courteous and helpful manner. Refer to medical secretary for advice when appropriate.
- Assist in sorting and dealing with incoming post and distributing as necessary.
- Assist medical secretary in providing administrative support to clinical team in respect of work relating to teaching, research, NHS medical reports, charities and publications, including arranging meetings, agendas and minutes.
- Undertake routine office duties including note tracing, photocopying, filing of correspondence and results and maintenance of records when required.
- Be versatile and adaptable to the demands of the team. Work without supervision and take the initiative as and when required.
- Ensure effective communication with all members of a multi-disciplinary team.
- Assist medical secretary in the co-ordination of specialty in-patient and out-patient waiting lists within the framework of the Waiting List Management Policy.
- Ensure comprehensive working knowledge of iPM commensurate with role.
- Ensure Choose and Book referral letters are processed and directed to appropriate appointment office in line with Administration Guidance Notes.
- Ensure all hospital case notes arriving into and departing from the department are traced on iPMS (Information Patient Management System).
- Required to cover admin and clerical colleagues during times of absence or increased workload as requested by line manager.
- To carry out any other clerical duties as determined by the line manager.
Job Types:
Full-time, Part-time, Temporary contract
Contract length: - 6 months
Part-time hours: per week
Salary:
£10.37-£18.97 per hour
Benefits:
- Company pension
Schedule:
- Day shift
- Monday to Friday
Work Location:
One location
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