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Medical Secretary

3 months ago


Plymouth, Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time
Job share will be considered


The post is interesting and varied and requires the ability to provide secretarial support to the imaging team, work on their own but also as part of a team.

Applicants should have a mature and responsible attitude and be able to demonstrate good written and verbal communication skills. The postholder should be able to touch type and have good IT skills

Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.


To act as a named point of contact for 2 or more consultant radiologists, consultant radiographer and advanced practitioner radiographers.


To provide a comprehensive medical secretarial service to the breast consultant radiologists and consultant radiographer in an efficient and timely manner, maintaining strict confidentiality at all times.


To maintain effective communication with the consultant radiologists and consultant radiographer ensuring that their day to day administration needs are met.

To maintain effective communication with medical secretarial colleagues ensuring that the administration workload is shared equally


The Breast Imaging Service has a vacancy for a full time medical secretary, to work within the Primrose Breast Care Centre.

The Centre was opened in 2000 and brings together the West Devon and East Cornwall Breast Screening Service, and the symptomatic out patient breast service.

Our screening programme has a target population in excess of 70,000. Women are invited for breast cancer screening once every 3 years. Currently approximately 25,000 women between the ages of 50 and 71 are invited to be screened each year.

The symptomatic breast service undertakes in excess of 6,000 mammograms per annum and is supported by our breast imaging team.


  • Responsible for the full secretarial and administrative service to the Consultant and his/her medical team, requiring knowledge of secretarial procedures, medical terminology and appropriate software packages. This also includes providing administrative support to the consultant in respect of work relating to teaching, research NHS medical reports, non-academic and non-clinical roles, charities, publications and dealing with various correspondence from other groups within the Department. Liaising with PHE and SQAS.
  • Responsible to for working closely with the Director of Breast Screening.
  • Arrange referrals and appointments for clinic/admissions in an efficient and timely manner utilising CRIS, NBSS and iPMS, including organisation of pre and post procedural appointments e.g. Interventional appointment, MRI, meetings between patient and consultant, arranging appointment, collation and retrieval of histology reports etc, booking clinical team and follow up appointments.
  • Responsible for opening in coming mail in a timely manner and ensuring any issues requiring urgent action are brought to the attention of the recipient. All out-going mail to be dealt with appropriately, ensuring first class mail leaves the hospital the same day
  • Exchanging information with various staff groups, patients and relatives and ensuring all necessary documentation is available for consultant/consultant radiographer at the time of the appointment/procedure. This includes non-clinical advice to patients and relatives regarding appointment details including the enclosure of relevant leaflets and arrangements if required.
  • Prioritise own workload including the typing and distribution of images relating to 2 week-wait referrals interventional procedures, routinely booked clinics and medical reports.
  • Provide secretarial support for one-stop clinics, involving direct reporting from consultant/consultant radiographer or collating VR reporting and ensuring the smooth running of the clinic at all times.
  • Responsible for ensuring that all patients who undergo image guided biopsy are put on the MDT list.
  • Responsible for imaging modality at Multi-Disciplinary Team Meetings, retrieving hard copy films, or downloading data from the PACS system, patient agenda and associated reports and paperwork for the meeting. Liaising with MDT Lead, following the meeting, to ensure that all relevant imaging requirements are booked within the specified timeframe.