Client Executive

4 weeks ago


Haywards Heath, United Kingdom Aimee Willow Connex Ltd Full time
The Role

Responsibility for assisting the Portfolio Manager/s (PM) and portfolio team with risk and relationship management of the specific client portfolio (to include monitoring of all controls, collateral management and processing, client payments and liaising with clients directly).

* Supporting the CE Manager and Portfolio Manager/s with the administrative function of the back office, to include remittance and collateral analysis, monthly reconciliation, processing of debt soundings and client payments.

* Maintenance of collateral audit database and ensure effective client service.

The Responsibilities

Assist and support the Portfolio Managers:

* Incorporates all aspects of managing the relationship between specific Clients and the company.

* Act as the day-to-day internal contact for the operation of the Clients’ ABL / Lendscape accounts.

* Ensure all daily client functions are completed, to include cash, payments, soundings, reconciliation and collateral updates.

* Maintenance of Lendscape and other bank systems / standing data.

* Support PMs to ensure compliance with all required visits / meetings and reporting.

Manage Client information in accordance with pre-agreed terms and conditions:

* Chasing and updating monthly (or such other required frequency) collateral (AR, stock, fixed asset valuation) figures.

* Ensuring all monthly AR / stock reconciliations are processed within the month or timely manner and any issues escalated to PMs and Manager Operations.

* Ensure timely receipt of statutory audited accounts, monthly management information and client forecasts in accordance with the frequency required by Client documentation.

* Collate and prepare information for audit purposes, liaising with audit function when required.

* Implement any audit recommendations following discussion with PMs.

* Conduct soundings process for specific Clients, escalating issues when required

Assist in the New Client process:

* Responsibility for completion of necessary set-up paperwork for new clients

* Prepare new Client files (electronic and paper)

* Assist with the set up of new client accounts onto the systems, liaising with the US department, company sales support and other areas as required.

Other Responsibilities

* Liaise with US department to ensure timely reporting and month end processing.

* Processing of client charges and facility transfers including Lendscape and GL Postings.

The Requirements

* Detailed understanding of Asset Based Lending products and associated risk areas.

* In depth knowledge of Lendscape or system and functionality.

* Ability to read basic financial data and enter on to spreadsheet.

* A good customer focused approach, with the ability to work as part of a team.

Ability to plan and prioritise to achieve deadlines as required
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