Sales Support Executive
3 weeks ago
About Our Client
A growing manufacturing company based in the Haywards Heath area are looking to recruit a full time permanent Sales Support Executive.
Job Description
As Sales Support Executive you will be responsible for:
- Builds and maintains a network of sources from which to identify new sales leads.
- Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
- Demonstrates the functions and utility of products or services to customers based on their needs.
- Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
- Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
- Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
- Provides periodic territory sales forecasts.
- Acts as liaison to coordinate information and service between the end user of a product and the sales representatives in the selling organisation.
- Provide cover for Export Shipping as required.
- Performs other related duties as assigned.
The Successful Applicant
- Bachelor's degree
- Industrial product application engineering and customer service experience or a related field preferred.
- Excellent interpersonal and customer service skills
- Excellent sales and negotiation skills
- Excellent organisational skills and attention to detail
- Strong analytical and problem-solving skills
- Ability to function well in a high-paced and at times stressful environment.
- Proficient with Microsoft Office Suite or related software
- Car driver and happy with being in office 5 days a week
What's on Offer
£28-32,000
Monday to Friday 8:30 - 4:30pm with 30 minutes for lunch. 5 days a week in the Bolney/Haywards Heath office #J-18808-Ljbffr-
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