Client Executive

3 weeks ago

Haywards Heath, United Kingdom Aimee Willow Connex Ltd Full time
The Role
Responsibility for assisting the Portfolio Manager/s (PM) and portfolio team with risk and relationship management of the specific client portfolio (to include monitoring of all controls, collateral management and processing, client payments and liaising with clients directly).
* Supporting the CE Manager and Portfolio Manager/s with the administrative function of the back office, to include remittance and collateral analysis, monthly reconciliation, processing of debt soundings and client payments.
* Maintenance of collateral audit database and ensure effective client service.
The Responsibilities
Assist and support the Portfolio Managers:
* Incorporates all aspects of managing the relationship between specific Clients and the company.
* Act as the day-to-day internal contact for the operation of the Clients’ ABL / Lendscape accounts.
* Ensure all daily client functions are completed, to include cash, payments, soundings, reconciliation and collateral updates.
* Maintenance of Lendscape and other bank systems / standing data.
* Support PMs to ensure compliance with all required visits / meetings and reporting.
Manage Client information in accordance with pre-agreed terms and conditions:
* Chasing and updating monthly (or such other required frequency) collateral (AR, stock, fixed asset valuation) figures.
* Ensuring all monthly AR / stock reconciliations are processed within the month or timely manner and any issues escalated to PMs and Manager Operations.
* Ensure timely receipt of statutory audited accounts, monthly management information and client forecasts in accordance with the frequency required by Client documentation.
* Collate and prepare information for audit purposes, liaising with audit function when required.
* Implement any audit recommendations following discussion with PMs.
* Conduct soundings process for specific Clients, escalating issues when required
Assist in the New Client process:
* Responsibility for completion of necessary set-up paperwork for new clients
* Prepare new Client files (electronic and paper)
* Assist with the set up of new client accounts onto the systems, liaising with the US department, company sales support and other areas as required.
Other Responsibilities
* Liaise with US department to ensure timely reporting and month end processing.
* Processing of client charges and facility transfers including Lendscape and GL Postings.
The Requirements
* Detailed understanding of Asset Based Lending products and associated risk areas.
* In depth knowledge of Lendscape or system and functionality.
* Ability to read basic financial data and enter on to spreadsheet.
* A good customer focused approach, with the ability to work as part of a team.
Ability to plan and prioritise to achieve deadlines as required

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