Customer Service

3 months ago


Port Talbot, United Kingdom HAYS Full time

Customer Service - Port Talbot - Instant Starter

Your new company This company is committed to providing effective and efficient solutions to their customers' problems. They continuously improve their quality by adopting the best design and manufacturing practices. They offer a wide range of products to best support the needs of their customers.

Your new role
This role requires a combination of skills. The successful candidate will be expected to maintain strong relationships with customers, manage a variety of administrative tasks, and contribute to the company's continued success.Acting as the primary contact for all customer enquiries and processing related sales administration tasks such as quotations, dispatch paperwork, system specification processing, handling complaints, and managing product returns.
Developing relationships with new and existing customers by providing support, information, and guidance.
Maintaining accurate customer records, recording and retaining information in a structured and timely manner, and researching clients to identify potential opportunities using CRM.
Handling order entry processing, including contract review, and maintaining and updating customer records.

What you'll need to succeed

Minimum of 1 years' experience in a customer service role.The ability to complete forms and provide written responses to customer enquiries.The ability to manage a high volume of in-bound calls and customer enquiries in a fast-paced work environment.The ability to provide a professional service to customers and relay accurate information.Excellent verbal communication skills, demonstrating a professional, confident approach when dealing with telephone calls from customers.Experience of using Microsoft Word, Excel and Outlook.Ability to work on your own initiative and as part of a team.
What you'll get in return
This is a full-time, temporary role based in Port Talbot. This is an ongoing contract but may be open to extension. A generous hourly rate of £12 - £13.50. An opportunity to work with a friendly and supportive team.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
#

  • Port Talbot, United Kingdom Royal Voluntary Service Full time

    Royal Voluntary Service has an opportunity available for a **Retail Customer Assistant **to join our team at **Neath Port Talbot Hospital RVS Shop, Baglan Way, Port Talbot**. You will join us on a part-time, permanent basis working weekends, and in return, you will receive a competitive salary of **£11.72 per hour**. **About the Retail Customer Assistant...


  • Port Talbot, United Kingdom Numeris Footwear Full time

    Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction. This is a great opportunity for someone who enjoys interacting with people and has...


  • Port Talbot, United Kingdom Recycle Direct Full time

    **Job description** An opportunity has arisen for a customer focussed Service Delivery Coordinator to join this well established Engineering company specialising in the Installation, refurbishment, service and repair of all kinds of recycling machinery worldwide. **Responsibilities**: Overseeing 5 Service engineers and associated support staff Interacting...


  • Port Talbot, United Kingdom South Wales Industrial Equipment Ltd Full time

    The Customer Service Administrator at Swie-Lift, is a key position in our fast-paced business. As the Customer Service Administrator, you will be joining our growing team and play an important part supporting the successful running of our busy service and hire department. The successful applicant will have a background in customer call handling and work...


  • Port Talbot, United Kingdom Tatami Fightwear Full time

    **About us** Now into our second decade of existence, we are global leaders within the world of Brazilian Jiu Jitsu & combat sports in general. We design, retail and wholesale the world's widest selection of combat sports products, as well as sponsor some of the world’s best BJJ and MMA athletes, including hundreds of martial arts academies. We are proud...


  • Port Talbot, United Kingdom FREUDENBERG Flow Technologies Full time

    Responsibilities - Provides customer services relating to sales, sales promotions, installations and communications - Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws - Develops organization-wide initiatives to proactively inform and educate...


  • Port Talbot, United Kingdom CV-Library Full time

    Job Title: Customer Support Representative – Projects Team Location: Port Talbot Salary: £26,265k + 5% Annual Bonus We are looking for candidates that are used to working in a fast-paced environment, with a technical background and with quotation experience. The role of the Customer Support Representatives is to provide first class customer...


  • Port Talbot, United Kingdom Kier Group Full time

    We're looking for a Customer Service Advisor to join our Administration team based at Neath Port Talbot hospital. **Location**: On-site at Neath Port Talbot Hospital **Contract**: Full Time, permanent **What will you be responsible for?** As a Customer Service Advisor, you'll be working within the PFI team, supporting them in the performance of the...


  • Port Talbot, United Kingdom Montagne Jeunesse International Ltd Full time

    **We have an excellent Opportunity for an experienced Customer Service Advisor to join Montagne Jeunesse / 7th Heaven based in Port Talbot, South Wales on a full time permanent basis**_**.**_ Montagne Jeunesse is a leading entrepreneurial FMCG health and beauty business which sells its brands including 7th Heaven into 93 countries around the world. After a...


  • Port Talbot, United Kingdom Montagne Jeunesse International Ltd Full time

    **We have an excellent Opportunity for an experienced Customer Service Advisor to join Montagne Jeunesse / 7th Heaven based in Port Talbot, South Wales on a full time permanent basis**_**.**_ Montagne Jeunesse is a leading entrepreneurial FMCG health and beauty business which sells its brands including 7th Heaven into 93 countries around the world. After a...


  • Port Talbot, United Kingdom Yolk Recruitment Ltd Full time

    Customer Service AdvisorYolk Recruitment are partnered with a leading company in the energy sector, committed to delivering innovative solutions to their clients worldwide. As a Customer Service Advisor you will be apart of the Projects team where you will coordinate and deliver exceptional administrative support to both internal and external clients,...


  • Port Talbot, United Kingdom CanDo Laundry Services Full time

    **Sales & Customer Service Assistant** Days: Monday - Friday Time: 8:30am - 5:00pm 30 Minute unpaid break to be taken in this period As a Sales & Customer Service Assistant you will be supporting the Customer Service Manager. They will be responsible for providing assistance to our customers or clients. They will need to fulfil the following important...

  • Customer Service

    2 months ago


    Port Talbot, United Kingdom HAYS Full time

    Customer Service - Port Talbot - Instant Starter Your new company This company is committed to providing effective and efficient solutions to their customers’ problems. They continuously improve their quality by adopting the best design and manufacturing practices. They offer a wide range of products to best support the needs of their customers.Your new...


  • Port Talbot, United Kingdom Freudenberg Flow Technologies Full time

    Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments. **Some of your...


  • Port Talbot, United Kingdom Freudenberg Group Full time

    Working at Freudenberg: We will wow your world! **Responsibilities**: - Provides customer services relating to sales, sales promotions, installations and communications- Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws- Develops organization-wide...


  • Port Talbot, United Kingdom Freudenberg Full time

    Working at Freudenberg: We will wow your world! Responsibilities: Provides customer services relating to sales, sales promotions, installations and communications Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws Develops...


  • Port Talbot, United Kingdom Freudenberg Flow Technologies Full time

    Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 51,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments. **Some of your...


  • Port Talbot, United Kingdom Freudenberg Flow Technologies Full time

    Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 51,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments. **Some of your...


  • Port Talbot, United Kingdom FREUDENBERG Flow Technologies Full time

    RESPONSIBILITIES - To be the first point of call for any customer queries relating to sales, execution, installations, and communications. - Build and maintain strong relationships with internal and external customers. - Ensure that customer claims and complaints are resolved fairy, effectively, accurately, and timely, and in accordance with consumer laws. -...


  • Port Talbot, United Kingdom Freudenberg Group Full time

    Working at Freudenberg: We will wow your world! **Responsibilities**: - To be the first point of call for any customer queries relating to sales, execution, installations, and communications.- Build and maintain strong relationships with internal and external customers.- Ensure that customer claims and complaints are resolved fairy, effectively, accurately,...