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Regional Engagement Manager
4 months ago
Job Title: Regional Client Delivery Director
Location(s): Abingdon (can be based UK wide with travel to Abingdon site frequently)
Contract type: Permanent/Hybrid
The role of the Regional Client Delivery Director will focus on:
Exceeding the expectations of our clients through quality of delivery
Delivering financial growth targets through robust client and framework management
As part of these, the Director is accountable for the growth and delivery of Water Consultancy projects working alongside the Operations Directors and operational teams. They will have strong client relationships and a reputation for providing advice and support to clients within their region, and for ensuring delivery exceeds client expectations.
Together with the operational teams, the Director will be accountable for delivery of financial targets on a month by month and year by year basis through the frameworks / projects undertaken for their regional clients.
Their role is also to ensure consistency across the Water Consultancy business and to support innovation and efficiency throughout the team by developing and sharing best practice.
RPS, a Tetra Tech company
Representing an exciting new chapter in our business, in January 2023 RPS became a Tetra Tech company. With 27,000 employees in more than 550 offices in more than 120 countries on seven continents, Tetra Tech is a leading global provider of consulting and engineering services. As a Tetra Tech company, RPS is proud to offer our people market leading development and project opportunities, helping to solve some of the world’s most complex problems.
Our flat structure creates greater collaboration and speed of communication and working with some of the brightest minds in the industry, we’ll need your input.
The development of the Water Consultancy team by the securing of business generating revenue and profit growth as part of the Water Consultancy Leadership Team.
Growing the business through identifying, developing, and delivering new workstreams and services, and working collaboratively with colleagues in the Consultancy and Operations businesses/teams to achieve this.
The delivery of high-quality water consultancy services, demonstrating continuous improvement, to the measurable satisfaction of clients.
Input to the long-term business development strategy for the business, identifying emerging needs and opportunities within the water industry and identifying the skills and competencies needed to address them.
Drive innovation and efficiency across the Water Consultancy teams within the division.
Supporting the Water Consultancy MD in business planning and commercial/risk management to pre-determined targets.
Working with the Services Leadership team, to demonstrate leadership, management, motivation, and development of staff to improve their performance and achieve their potential, including clear succession planning.
Accountable for the successful delivery of framework agreements delivered by the operations teams, delivering target profit margins (both percentage and absolute) from Framework programmes.
You will have sound knowledge and understanding of the water & wastewater regulatory industry, with a focus on asset and capital engineering professional services with significant experience of water and wastewater, infrastructure and non-infrastructure solutions.
Strong track record in the leadership and delivery of water / wastewater projects to client satisfaction.
Excellent presentation, verbal, and written communications skills in English.
Competent in MS Office.
Ability to work on own initiative on technical and business matters.
Work with, delegate, and utilise the skills of others to maximise the delivery and efficiency of the team.
Mentor, support, and develop junior staff.
Full UK Driving Licence
We’re proud to be an accredited ILM training provider, internationally recognised and providing robust fully accredited professional training programmes - to master’s degree level professional qualifications in leadership & management and executive coaching & mentoring, we support learning and development for everyone.
We understand the need to work flexibly, with agile offices and hybrid working offered as standard, we’re happy to talk about flexible working. You’ll be joining a diverse community and a company that puts its people first and prioritises their wellbeing.
Our commitment to Diversityand Inclusion
Mindful that a truly inclusiveorganization must make appropriate use of talent on a global basis and withoutunnecessary barriers, we are committed to embedding diversity and inclusionprinciples in all People processes in order to be as diverse as the communitiesand clients we work with, thereby securing, developing, and retaining the bestavailable talent for the company’s future.
Our approach to Diversityand inclusion
We are respectful,acknowledge diversity, and recognise the potential and contribution ofeveryone. People who learn and grow thrive in our business, sharing in our success.’
Please refer to the careers page on our website if you require anyfurther information.
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