IT Help Desk Apprentice
1 week ago
An exciting opportunity has arisen to recruit a full-time IT Generalist, based at our Cambridge office.
Cheffins is a privately owned independent partnership and one that believes interviews are life-changing events.
Cheffins is seeking a versatile IT Generalist to assist the IT Manager in our diverse business spread across six offices within a 20 mile radius of Cambridge. We are looking for a tech-savvy, motivated individual who has had a few years of business experience and is passionate about technology and eager to contribute to a variety of IT functions.
Committed , we care about our work, clients, colleagues, communities and the environment. We offer a competitive salary and rewards package including,
Enhanced annual leave, plus bank holidays with entitlement increasing with length of service and promotion
All offices close over the Christmas festive period, giving all employees additional annual leave
Birthday Leave policy
Generous Long Service Awards
Above statutory contributory pension
Health Cash Plan through Medicash/BUPA, with a focus on Wellbeing (including, confidential support helpline with access to free counselling, complimentary therapies, skinvision, digital physiotherapy, health & stress support, virtual GP, mProve yourself, discounted gym membership and discounted shopping)
Life Assurance
Optical cover
Flexible working opportunities and we are always happy to discuss how this could work for you
Payment for professional memberships and development opportunities
Graduate and Apprenticeship opportunities
Enhanced Maternity, Adoption and Paternity Pay
Pregnancy Loss policy
Menopause policy
Family friendly policies
Our focus is to encourage you to continue with your learning and development and we are committed in supporting you to be the very best version of yourself to help you achieve and fulfil your potential.
Social events include Christmas and Summer get togethers, charity events, team building opportunities, we actively encourage our people to gain life experiences.
A minimum of 2 years of experience in IT support within a business, desirable but not essential.
Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
Relevant certifications such as CompTIA A+, Network+, ITF+ or Microsoft Certified Professional (MCP) are a plus.
Must be proficient in Windows 10/11, Active Directory, Office 365, SharePoint and common software applications.
They will be self-motivated, calm under pressure, capable of working independently, and eager to drive projects forward.
Candidate must have a full UK driving licence and car insured for business use, as the role will require infrequent visits to our branch offices.
Acting as a point of contact for daily IT enquiries, the role offers the opportunity to provide support across a diverse range of IT issues.
Technical Support: Provide internal first-line support for hardware, software, and network issues. Liaising with third party providers where necessary.
System Administration: Assist with the management and maintenance of our servers, networks, and general IT infrastructure. Ensure system security and data integrity.
Software Management: Install, configure, and update software applications. Assist with software licensing and compliance.
Network Management: Monitor and maintain network performance. Troubleshoot network connectivity issues and ensure network security.
User Training: Jointly train staff on new technologies and best practices both formally and informally. Project Management: Assist in the planning and execution of IT projects.
Asset Management: Maintain our inventory of IT assets. Before we get to meet you, take your time to look at our website and learn a bit about Cheffins. All applications will be reviewed in January 2025.
-
Help Desk Engineer
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom InteQual Full timeJob OpportunityAre you looking for a challenging and rewarding role in IT? Do you have a passion for problem-solving and helping others? If so, we would like to hear from you!About the Role:This is an excellent opportunity to join our Help Desk Engineer team as an Apprentice IT Support Engineer. In this role, you will be responsible for delivering technical...
-
Help Desk Manager
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Breathe Technology Careers Full timeAbout Us: Breathe Technology Careers is a pioneering IT business, dedicated to excellence in our field. We collaborate with local businesses and schools to provide innovative solutions. Our supportive work environment encourages teamwork and recognizes individual contributions. If you aspire to grow professionally and make a difference, join us.The...
-
Help Desk Professional
1 week ago
Cambridgeshire and Peterborough, United Kingdom In Technology Group Full time**Opportunity Overview:**In Technology Group is currently recruiting for a Help Desk Professional to join our team in Luton, UK. As a Help Desk Professional, you will be responsible for providing first-line technical support to clients, troubleshooting hardware and software issues, and assisting with system installations and configurations.The ideal...
-
Technical Help Desk Assistant
1 month ago
Cambridge, Cambridgeshire, United Kingdom AD WARRIOR Full timeJob Overview: The Ad Warrior seeks a highly skilled Technical Help Desk Assistant to join their team. This role involves acting as the main point of contact for daily technical enquiries and providing diverse support across all three school sites. As a Technical Help Desk Assistant, you will collaborate with another IT Helpdesk Technician to deliver...
-
Apprentice IT Service Desk Professional
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Inspiremyfuture Full timeWe are seeking a talented and driven individual to join our Inspiremyfuture team as an apprentice IT service desk analyst. This exciting opportunity will enable you to gain valuable skills, knowledge, and experience as you complete a Level 3 Apprenticeship in IT Systems and Networking – Azure Cloud Support Specialist.As an apprentice, your key...
-
IT Help Desk Level 3 Apprentice
2 weeks ago
Peterborough, Cambridgeshire, United Kingdom Baltic Apprenticeships Full timeCalling all aspiring IT Support Technicians!Swiftcomm is one of the UKs leading providers of business communications services. They provide IT and communications infrastructures to major, multi-site organisations right down to small businesses across the country whilst simultaneously delivering outstanding customer service. If youre an IT hobbyist and have a...
-
Customer Services and Help Desk Representative
7 months ago
Cambridge, United Kingdom Coracle Full timeThe Customer Services and Help Desk representatives form the front line of support within the Central Support Team to support both end user customers and internal customers (site support). Their function is one of enablement, facilitation and providing technical and product expertise. **Direct Responsibilities & Accountabilities** **Customer Services.**...
-
Technical Help Desk Professional
1 week ago
Cambridge, Cambridgeshire, United Kingdom Eclectic Recruitment Full timeAbout Eclectic RecruitmentWe are a dynamic and forward-thinking recruitment agency, dedicated to connecting talented individuals with exciting career opportunities.This role involves supporting a team of IT professionals, providing technical assistance and resolving issues for employees and customers.Key responsibilities include:Responding to support...
-
Help Desk Engineer
7 hours ago
Cambridge, United Kingdom In Technology Group Full timeWe are currently recruiting for an IT Operations Technician to join our Managed Service Provider (MSP) based in Cambridge. In this role, you will be responsible for resolving escalated service desk tickets, troubleshooting hardware and software issues, and collaborating with our team to ensure swift resolutions.About the OpportunityThis is an exciting...
-
Technical Help Desk Analyst
3 days ago
Cambridgeshire and Peterborough, United Kingdom Paragraf Full timeWe are looking for a highly skilled Technical Help Desk Analyst to join our IT team in Somersham, Cambridgeshire.The successful candidate will have a strong background in IT support and experience working with CRM systems, ERP systems, and Cyber Security solutions. They will be responsible for providing technical support to our employees, ensuring seamless...
-
Help Desk Technician Position
2 weeks ago
Cambridgeshire and Peterborough, United Kingdom Polytec Personnel Ltd Full timeJob DescriptionWe are seeking a Technical Support Services Role candidate who can provide expert technical support services to our clients. The successful candidate will have excellent communication and problem-solving skills, as well as a strong understanding of IT systems and technologies.Key Responsibilities:Deliver exceptional customer service through...
-
Apprentice Network Engineer
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Inspiremyfuture Full timeJob DescriptionThis apprenticeship programme is designed to equip you with the necessary skills and expertise to excel in the field of cloud computing. As an Apprentice Cloud Service Desk Analyst, you will be responsible for providing exceptional customer service, troubleshooting technical issues, and collaborating with colleagues to achieve shared goals.
-
Apprentice Commis Chef
1 month ago
Cambridge, Cambridgeshire, United Kingdom Christ's College Full time €24,030We are recruiting for an Apprentice Commis Chef to join our established, experienced kitchen team. Apprentice Commis Chef You will work the shift pattern of the established kitchen team, including early, late, spilt shifts and weekend working. Exact shifts to be confirmed. Apprenticeship Level: Intermediate Level 2 (GCSE) What will the Apprentice be...
-
Desk Based Adjuster
6 months ago
Cambridge, United Kingdom MB Group Full timeA fantastic opportunity for a Desk Based Adjuster for one of the largest insurance companies in the UK. The client prides themselves on providing exceptional service for their clients, as well as ensuring the happiness and growth of their employees. As a leading figure in the claim arena, it’s this same mentality that ensures their clients are happy and...
-
Deal Desk Support
7 months ago
Cambridge, United Kingdom Redgate Software Ltd Full timeOverview: **Deal Desk Analyst** Redgate Software is looking to hire a Deal Desk Analyst, as we continue to grow our Revenue Ops function. Reporting to the Commercial Operations Manager you’ll quickly become an integral part of Redgate’s Revenue Operations function, helping to drive the profitable growth of our enterprise sales teams. Red Gate is proud...
-
Apprentice Commis Chef
1 month ago
Cambridge, Cambridgeshire, United Kingdom Christ's College Full time €24,030We are recruiting for an Apprentice Commis Chef to join our established, experienced kitchen team. Apprentice Commis Chef Real Living Wage: currently £24,029.78 per annum Hours: 36.5 per week. You will work the shift pattern of the established kitchen team, including early, late, spilt shifts and weekend working. Exact shifts to be confirmed. ...
-
Technical Help Desk Professional
3 days ago
Cambridge, Cambridgeshire, United Kingdom Bicycle Therapeutics Full timeKey ResponsibilitiesThis role involves providing routine desktop support to all staff, including the Microsoft Office suite, SharePoint online, Microsoft Teams, and Windows 10/11 operating systems. You will also be responsible for setting up hardware and software for new staff, being responsible for on- and off-boarding staff, supporting and troubleshooting...
-
IT Service Desk Administrator
7 months ago
Cambridge, United Kingdom Marshall Group Full timeIT Service Desk Administrator - Competitive salary and remuneration package including, 27 days holiday, pension contributions matched up to 9% - Office location is Cambridge with parking - This role will initially based on site, over time some hybrid working may be possible. - We can offer flexibility around working patterns - Marshall, an independent,...
-
Help Desk Specialist
1 month ago
Cambridge, Cambridgeshire, United Kingdom CV Library Full timeTechnical Support Engineer | Salary: 40,000 - 50,000Our company is a leading provider of innovative technology solutions in the UK and worldwide.Position Overview:Provide technical support to customers via phone or email.Troubleshoot and resolve hardware and software issues.Conduct product demonstrations and training sessions for customers as...
-
Help Desk Engineer
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Eclectic Recruitment Full timeTechnical Support OpportunityWe are currently seeking a highly skilled IT Support Technician to join our team in Cambridge. In this role, you will provide technical support to our staff and clients, and contribute to the development and maintenance of our IT systems.The ideal candidate will have a strong background in IT, including experience in a similar...