Technical Help Desk Analyst

4 days ago


Cambridgeshire and Peterborough, United Kingdom Paragraf Full time

We are looking for a highly skilled Technical Help Desk Analyst to join our IT team in Somersham, Cambridgeshire.

The successful candidate will have a strong background in IT support and experience working with CRM systems, ERP systems, and Cyber Security solutions. They will be responsible for providing technical support to our employees, ensuring seamless operation of our systems and equipment.

We offer a competitive salary range of £35,000 - £45,000 per annum, depending on experience, as well as a range of benefits, including a Group Personal Pension Plan, private health insurance, and share option scheme.

Required Skills and Qualifications

To be successful in this role, you will need:

  • A Bachelor's degree in IT or Computer Science related field.
  • CompTIA A+ or Microsoft certification in Windows desktop and/or networking.
  • Minimum 1 year's proven experience working in an IT support role.

You will also need to have excellent communication skills, both written and verbal, and be able to document technical issues and solutions.


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