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Commercial Product Manager
2 months ago
The Lawyer is an award-winning, market-leading brand. It focuses on the business of law – which law players have a distinct and winning strategy, which are financially performing, which are using tech to transform their services, and which are building sustainable cultures and organisations.
It has over 300 subscribing organisations, 60k individual users, including over 90% of the 50 largest UK and 50 largest US law firms operating internationally out of the London marketplace.
How You’ll Help Us Grow…
Bridging the gap between technical development and market needs, you will ensure that our products meet customer requirements while aligning with our business goals. Your focus will be on enhancing our business intelligence platform in ways that add value for our subscribers.
The Lawyer currently operates hybrid working, with a minimum of two days per week (Wednesday and Friday) attendance in the Waterloo office for face-to-face meetings and team catch-ups.
Conduct market research, competitor analysis, and customer feedback to inform product direction
Maintain up-to-date knowledge of developments and capabilities across The Lawyer’s product portfolio
Roadmap development
Create and manage the product roadmap to expand the use cases for The Lawyer’s content and data, develop new products and continuously improve UX
Work closely with technology, design, research and data teams to execute the roadmap
Engage with internal stakeholders (sales, marketing, operations, editorial) to align development efforts with customer needs and market opportunities
UX
Understand user and customer needs and pain points through interviews, surveys and data analysis
Represent the voice of the customer within The Lawyer: advocate for exceptional user experiences and iterate based on feedback
Establish and monitor key performance indicators (KPIs) to track progress and success of product development initiatives
Monitor product performance, analyse metrics, iterate to improve user engagement and satisfaction
Leverage data & insights to enhance our offerings.
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Strong analytical skills and ability to translate data into actionable insights
Proven project management experience
Previous experience in business intelligence and in digital implementation
Proficiency in use of Microsoft tools, including Office Suite
Previous experience of WordPress environments is desirable
Familiarity with agile methodologies and product management tools
Strong presentation skills (verbal, digital, visual)
25 days holiday, increasing by one day p.a. Medicash health plan
~ Stunning Waterloo offices with views of the Thames plus complimentary barista coffee / free bar / table tennis tables – the works
~ Complimentary access to accredited training programmes worth thousands of pounds including our Mini MBA
~ Active Diversity and Inclusivity agenda (DICE – Diversity Inclusion, Culture, Engagement)
~ Share Incentive Plan
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