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Engagement Officer
4 months ago
About Us At Hounslow
We’d love you to join us at the London Borough of Hounslow Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before. About Our Commitment To Diversity And Inclusion We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form. Our Benefits About The Role This is a 12 month fixed-term post within the Consultation and Engagement Team for Traffic, and Parking which provides communications and engagement support for a range of priority Traffic, Transport and Parking schemes. This is a great opportunity for and experienced Engagement Officer looking for a new challenge. The postholder will be responsible for planning, delivering, and evaluating effective and engaging communications, consultation, and engagement activity for a range of priority council strategic programmes. They will utilise a range of channels to improve the understanding of local priorities and needs relating to the council’s strategic programmes, including media and digital campaigns, internal communications, stakeholder engagement and public consultation and engagement. Working closely with key stakeholders and with the wider communications and engagement team across Traffic, Transport and Parking they will ensure that gathered insight informs and supports communications and engagement planning and delivery and that activity is coordinated and complementary. About The Team You’ll Be Working In You will be a member of the Traffic, and Parking team who are the main service lines for the London Borough of Hounslow. These departments are responsible for not only ensuring that the borough’s residents, workers, and visitor travel about the area safely, but also that they are mindful of how they can travel sustainably and actively and that the areas they travel withing are clean and welcoming. Our traffic team are made up of engineers and project officers. The work carried out by our Traffic team is to ensure the safe operation of the transport network across the Borough. Traffic and Parking is part of the Regeneration, Housing and Environmental Services, reporting to the Assistant Director. You will be part of a team of 6 to support our Transport projects across the council in line with our Transport strategies. the council to support, influence and enable the delivery of the organisational priorities and objectives. About You- To manage activities for consultation and engagement, stakeholder engagement, campaigns, digital and social media.
- Competence in using standard office IT applications such as Word, Outlook and consultation and engagement platforms, such as Engagement HQ etc.
- Ability to consult/engage a wide range of people including residents, service users, children and young people, people with disabilities, carers, older people, staff, and stakeholders.
- Excellent written, presentation and engagement skills for a wide range of audiences
- To develop and maintain effective working relationships with elected councillors and our partners.
- Substantial experience within engagement and communications teams is essential for this role.
