Community Engagement Officer
6 months ago
Join Our Team as a Community Engagement Officer
Are you passionate about making a difference in the lives of learners? Do you excel at building relationships and engaging with diverse stakeholders? If so, we have an exciting opportunity for you to join Netcom Training as a Community Engagement Officer
Who We Are:
Netcom Training is a leading provider of high-quality courses and training programs in everything Digital. We are dedicated to empowering individuals through education, enabling them to unlock their full potential and pursue successful careers. With a strong commitment to excellence and a supportive team culture, we are transforming lives and shaping the future of the industry.
Role Overview:
As a Community Engagement Officer, you will play a vital role in building and maintaining relationships with stakeholders to increase and develop a pipeline of learners. Your responsibilities will include:
- Identifying and engaging with job centres, faith groups, and community organizations to recruit learners to Netcom courses.
- Hosting information days and providing a personalized service to referral partners, ensuring potential learners receive the necessary information and guidance.
- Collaborating closely with the Head of Learner Engagement to develop and implement community engagement strategies specific to your region.
- Working alongside the marketing team to develop and execute targeted campaigns, utilizing social media platforms to raise awareness and attract learners.
- Providing consultative advice to manage learner needs and expectations, ensuring they are enrolled in the most suitable course based on eligibility criteria.
- Collaborating with colleagues in community engagement and learner recruitment to achieve department targets and contribute to Netcom's strategic goals.
- Ensuring accurate record-keeping and maintenance of databases and CRM systems.
- Keeping up to date with changes and developments within funding rules, staying informed about Netcom Training's products and services.
- Utilising various communication platforms to generate engagement opportunities and promote Netcom Training at learner recruitment events.
**Requirements**:
- Previous experience in community engagement, learner recruitment, or a related field is highly desirable.
- Exceptional relationship-building and interpersonal skills to effectively engage with diverse stakeholders.
- Strong organizational skills with attention to detail, ensuring administrative duties and data management are accurate and up to date.
- Proactive and results-oriented mindset with the ability to meet targets and contribute to the team's success.
- Excellent communication skills, both written and verbal, with the ability to provide consultative advice and present information effectively.
- Familiarity with social media platforms and marketing campaigns is advantageous.
- A commitment to continuous learning and professional development, with the aspiration to obtain a CIAG qualification within six months of employment (if not already attained).
Join Us in Empowering Learners:
At Netcom Training, we believe in the transformative power of education. By joining our team as a Community Engagement Officer, you will have the opportunity to make a meaningful impact in the lives of learners, while working in a supportive and collaborative environment.
**Job Types**: Full-time, Permanent
**Salary**: £30,000.00-£36,000.00 per year
**Benefits**:
- Bereavement leave
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- London, E1 8FA: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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