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Family Engagement Officer

2 months ago

London, Greater London, United Kingdom Service Care Solutions Ltd Full time

Family Engagement Officer Role at Service Care Solutions Ltd

We are seeking a skilled Family Engagement Officer to join our team at Service Care Solutions Ltd in Hillingdon. As a Family Engagement Officer, you will play a vital role in engaging families at the point of entry to our service and building positive working relationships with service users.

Main Responsibilities:

  • Provide front-of-house management and administration functions for our centre.
  • Utilize databases and input information with confidence.
  • Establish and maintain relationships with site users, parents, carers, and visitors to enhance community development.
  • Manage centre enquiries by telephone, email, and face-to-face contact from parents, professionals, and the general public.

Requirements:

  • Enhanced DBS check.
  • Experience with a range of ICT software systems and packages.

If you are interested in this role, please contact us at Service Care Solutions Ltd.