Purchasing/Operations Administrator

3 months ago

London Area, United Kingdom ripple Full time

About ripple⁺:

Ripple is a consumer wellness brand offering single-use recyclable diffusers made from natural, organic ingredients. Their botanical blends are a non-addictive, nicotine-free alternative to smoking & vaping.

Whether trying to quit e-cigarettes or simply seeking a recreational plant-powered puff, Ripple is revolutionizing a healthier nicotine-free lifestyle.

 

Overview of role:

We are seeking a detail-oriented and proactive individual to join our team as a Purchasing/Operations Administrator. In this role, you will be responsible for efficiently managing purchasing operations and ensuring smooth order processing. Your primary focus will be on tracking and analysing delivery times and accuracy, liaising with couriers, addressing customer complaints, and maintaining accurate stock records. Additionally, you will oversee various operational tasks, including influencer operations, stock management, and monitoring freight deliveries.

 

Responsibilities:

  • Track and analyse delivery times and accuracy to identify areas for improvement and ensure timely delivery of orders.
  • Upload retail orders into the system, ensuring accuracy and completeness of information.
  • Communicate with courier companies such as DHL, UPS, FedEx, etc., to resolve issues related to delayed deliveries or packaging problems.
  • Process pack-up requests from customers, ensuring prompt and accurate fulfilment.
  • Monitor orders in the Shopify platform, verifying the correctness of the information and addressing any discrepancies.
  • Address customer complaints promptly and professionally, providing appropriate solutions and ensuring customer satisfaction.
  • Track shipments from international locations like China or India, ensuring timely and accurate delivery of samples and other items.
  • Handle returns and faulty reporting, coordinating with relevant departments to facilitate smooth resolution and maintain accurate records.
  • Regularly update and share stock reports, ensuring accurate and up-to-date information for effective inventory management.
  • Update and share retail sales reports, providing insights into sales performance and trends.
  • Perform stockkeeping at the office, ensuring organisation and accuracy in inventory management.
  • Maintain cleanliness and order in retail stores, ensuring a pleasant shopping experience for customers.
  • Assist in influencer operations, coordinating influencer orders and managing promotional activities as required.
  • Ensure stock accuracy through regular physical counts and quarterly audits, identifying discrepancies and implementing corrective measures.
  • Monitor freight shipments, ensuring deliveries are on time and coordinating with logistics partners to resolve any issues that may arise.
  • Support the purchasing function as needed. To ensure purchase orders, delivery notes / GRN and supplier invoices match up/ Chase in missing documents as needed and clearly highlight any discrepancies


Qualifications:

  • High attention to detail and strong organisational skills.
  • Excellent verbal and written communication skills.
  • Proficiency in using inventory management software, warehouse management systems and platforms, such as Shopify.
  • Familiarity with courier companies and their operations (e.g., DHL, UPS, FedEx).
  • Ability to multitask and prioritise workload effectively.
  • Strong problem-solving skills and the ability to think critically in fast-paced situations.
  • Knowledge of retail operations and customer service principles.
  • Experience in data analysis and reporting.
  • Ability to work independently and collaboratively in a team environment.
  • Flexibility to adapt to changing priorities and deadlines.

 

If you are a motivated and self-driven individual with a passion for operational excellence, we invite you to apply for this role. Join our dynamic team and contribute to our mission of delivering exceptional customer experiences and maintaining efficient purchasing operations.

 

Why you will love working at ripple⁺

We offer a supportive working environment, plenty of training & career development opportunities, monthly fitness package, team events, quarterly socials and more; ensuring you can work happier.

  • Amazing ‘HQ’ in Camden, where you’ll be based (this position requires full-time office presence).
  • A supporting & friendly team of hard-working people.
  • 25 days holiday per year excl. Bank Holidays.
  • £40/month towards your mental & physical wellbeing.
  • Team events & socials.
  • Travel to and from work covered.


  • Operations and Purchasing Administrator

    3 months ago

    London, United Kingdom ripple Full time

    About ripple⁺: Ripple is a consumer wellness brand offering single-use recyclable diffusers made from natural, organic ingredients. Whether trying to quit e-cigarettes or simply seeking a recreational plant-powered puff, Ripple is revolutionizing a healthier nicotine-free lifestyle.   We are seeking a detail-oriented and proactive individual to join...

  • Purchasing Assistant

    5 months ago

    London, United Kingdom D&D London Purchasing Full time

    **The Role**: Purchasing Assistant **The Location**: Head Office, Farringdon **The Salary**: Competitive Salary **Why work for us**: - Top rate industry leading pay - Discount in all of our restaurants - 40% off all day, every day - Exclusive discounts and cashback options at a range of retailers and cinema tickets at great prices courtesy of LifeWorks...

  • Purchasing Administrator

    6 months ago

    London, United Kingdom De Beers Group of Companies Full time

    Company Description - Anglo American’s purpose is to reimagine mining to improve people’s lives and is committed to creating a Living Mine that brings positive value to the people and environment where we operate. Supply Chain is positioning itself for the future, by becoming more purpose-driven in aid of realising the Anglo American purpose and driving...

  • Purchasing Administrator

    2 weeks ago

    London, Greater London, United Kingdom All We Wear Group Full time

    Purchasing Administrator Job DescriptionWe are seeking a highly organized and detail-oriented Purchasing Administrator to join our team at All We Wear Group. As a Purchasing Administrator, you will be responsible for purchasing order management, from creation in our system (SAP), through to ex-factory. Your primary goal will be to ensure on-time delivery of...

  • Purchasing and Administration Assistant

    2 weeks ago

    London, Greater London, United Kingdom The Church of England Full time

    Purchasing and Administration AssistantWe are seeking a highly skilled Purchasing and Administration Assistant to join our team at St Paul's Cathedral. As a key member of our retail operations team, you will be responsible for ensuring the smooth operation of our shop, including purchasing, inventory management, and administrative tasks.Main...

  • Purchasing Administrator

    1 week ago

    Greater Bristol Area, United Kingdom Reed Full time

    Purchasing Administrator (Immediately Available)Location: Bedminster, BristolSalary: ~ £25K (temporary, with potential to go permanent)Hours: 37.5 / week Start Date: 28th OctoberJoin a family-owned business in Bedminster - they are looking for a dedicated Purchasing Administrator to handle their administrative duties efficiently and keep records...

  • Purchasing Administrator

    3 weeks ago

    Greater Bristol Area, United Kingdom Reed Full time

    Purchasing Administrator (Immediately Available)Location: Bedminster, BristolSalary: ~ £25K (temporary, with potential to go permanent)Hours: 37.5 / week Start Date: 28th OctoberJoin a family-owned business in Bedminster - they are looking for a dedicated Purchasing Administrator to handle their administrative duties efficiently and keep records...

  • Purchasing and Administration Assistant

    4 weeks ago

    London, Greater London, United Kingdom The Church of England Full time

    Purchasing and Administration AssistantWe are seeking a highly organized and detail-oriented Purchasing and Administration Assistant to join our team at St Paul's Cathedral. As a key member of our Shop team, you will play a crucial role in ensuring the smooth operation of our retail environment.Main ResponsibilitiesInventory Management: Plan, monitor, and...

  • Purchasing and Administration Assistant

    4 weeks ago

    London, Greater London, United Kingdom The Church of England Full time

    Purchasing and Administration AssistantWe are seeking a highly organized and detail-oriented Purchasing and Administration Assistant to join our team at St Paul's Cathedral. As a key member of our Shop team, you will play a crucial role in ensuring the smooth operation of our retail environment.Main ResponsibilitiesInventory Management: Plan, monitor, and...

  • Purchasing/Operations Administrator

    5 days ago

    London, United Kingdom ripple Full time

    Job Description About ripple⁺: Ripple is a consumer wellness brand offering single-use recyclable diffusers made from natural, organic ingredients. Their botanical blends are a non-addictive, nicotine-free alternative to smoking & vaping. Whether trying to quit e-cigarettes or simply seeking a recreational plant-powered puff, Ripple is revolutionizing a...

  • Purchasing/Operations Administrator

    3 months ago

    London, United Kingdom ripple Full time

    About ripple⁺: Ripple is a consumer wellness brand offering single-use recyclable diffusers made from natural, organic ingredients. Their botanical blends are a non-addictive, nicotine-free alternative to smoking & vaping. Whether trying to quit e-cigarettes or simply seeking a recreational plant-powered puff, Ripple is revolutionizing a healthier...

  • Purchasing/Operations Administrator

    3 months ago

    London, United Kingdom ripple Full time

    About ripple⁺: Ripple is a consumer wellness brand offering single-use recyclable diffusers made from natural, organic ingredients. Their botanical blends are a non-addictive, nicotine-free alternative to smoking & vaping.Whether trying to quit e-cigarettes or simply seeking a recreational plant-powered puff, Ripple is revolutionizing a healthier...

  • Purchasing/Operations Administrator

    3 months ago

    London, United Kingdom Ripple Full time

    About ripple⁺: Ripple is a consumer wellness brand offering single-use recyclable diffusers made from natural, organic ingredients. Their botanical blends are a non-addictive, nicotine-free alternative to smoking & vaping.Whether trying to quit e-cigarettes or simply seeking a recreational plant-powered puff, Ripple is revolutionizing a healthier...

  • Purchasing Administrator

    5 months ago

    London, United Kingdom Cavendish Professionals Full time

    Role and Responsibilities: - Handling incoming calls and serving as the initial point of contact. - Generating purchase orders based on requisitions provided by site managers. - Reviewing purchase requisitions in comparison to stock levels and purchasing cycles to ensure accurate procurement. - Distributing approved Purchase Orders promptly to the...

  • Purchasing and Administration Assistant

    4 weeks ago

    London, Greater London, United Kingdom The Church of England Full time

    Purchasing and Administration AssistantWe are seeking a highly organized and detail-oriented Purchasing and Administration Assistant to join our team at St Paul's Cathedral. As a key member of our retail operations team, you will be responsible for ensuring the smooth day-to-day running of our shop, including purchasing, inventory management, and...

  • Purchasing and Administration Assistant

    4 weeks ago

    London, Greater London, United Kingdom The Church of England Full time

    Purchasing and Administration AssistantWe are seeking a highly organized and detail-oriented Purchasing and Administration Assistant to join our team at St Paul's Cathedral. As a key member of our retail operations team, you will be responsible for ensuring the smooth day-to-day running of our shop, including purchasing, inventory management, and...

  • Purchasing Operations Coordinator

    3 weeks ago

    London Area, United Kingdom ripple Full time

    About ripple+Ripple is a consumer wellness brand that offers single-use recyclable diffusers made from natural, organic ingredients. Their botanical blends are a non-addictive, nicotine-free alternative to smoking and vaping.Ripple is revolutionizing a healthier nicotine-free lifestyle by providing a unique and innovative solution for those looking to quit...

  • Purchasing Administrator

    2 weeks ago

    London, Greater London, United Kingdom All We Wear Group Full time

    Job Title: Purchasing AdministratorJob Summary:We are seeking a highly organized and detail-oriented Purchasing Administrator to join our team at All We Wear Group. As a Purchasing Administrator, you will be responsible for purchasing order management, from creation in our system (SAP), through to ex-factory. Your primary goal will be to ensure on-time...

  • Purchasing and Administration Assistant

    2 weeks ago

    London, Greater London, United Kingdom The Church of England Full time

    Purchasing and Administration AssistantWe are seeking a highly skilled Purchasing and Administration Assistant to join our team at St Paul's Cathedral. The successful candidate will be responsible for ensuring the St Paul's Cathedral Gift Shop is stocked with the relevant products, and will work closely with the Buyer to maximize commercial opportunities...

  • Purchasing and Administration Assistant

    2 weeks ago

    London, Greater London, United Kingdom The Church of England Full time

    Purchasing and Administration Assistant Job DescriptionWe are seeking a highly skilled Purchasing and Administration Assistant to join our team at St Paul's Cathedral. As a key member of our retail operations, you will play a crucial role in ensuring the smooth day-to-day running of our gift shop.Main Responsibilities:Inventory Management: Plan, monitor, and...