Revenues and Benefits Assistant/Officer
3 weeks ago
As a Revenues and Benefits Officer we are we are looking for suitably qualified revenues practitioners including business rates experts who have a strong customer service background, excellent negotiation skills in particular maximising cash collection in a difficult economic environment, are confident in communicating with people and want to make a difference to residents, this may be the opportunity you are looking for
This is an office-based role where some blended working may be accommodated and may require some out of hours working to maximise debt recovery. To be successful in the roles you need experience in customer service, effective verbal and written communication skills, and excellent attention to detail with a strong background in successful debt recovery.
You will need to be self-motivated, able to work under pressure and be a real team player. You will have a responsibility for a caseload which will include customer contact through multiple channels including both in and outbound customer calling and in-person in our Contact Centre, personally ensuring all cases are dealt with to conclusion in accordance with all relevant statutory regulations, policies and procedures and maximising cash collection.
Please note this post is subject to a Baseline Personnel Security Standard Check, which includes a Verification of Criminal Record check (unspent convictions only).
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Revenues and Benefits Assistant/officer
3 months ago
Middlesbrough, United Kingdom Middlesbrough Council Full timeWe have several new and exciting roles within our Resident and Business Support service as Revenues and Benefits Assistant/Officers. As a Revenues and Benefits Assistant, full training will be provided to progress into the role of a Revenues and Benefits Officer however for this role we are looking for individuals with a strong customer service background,...
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Revenues and Benefits Assistant and Officer
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Middlesbrough, United Kingdom Middlesbrough Council Full timeWe have an exciting new role within our Resident and Business Support service as Revenues and Benefits Assistant and Officer. As a Revenues and Benefits Assistant, full training will be provided to progress into the role of a Revenues and Benefits Officer however for this role we are looking for individuals with a strong customer service background,...
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