Revenue Collection Specialist
5 days ago
We are seeking a skilled Revenue Collection Specialist to join our team at Middlesbrough Council. As a key member of our revenue team, you will play a crucial role in maximizing cash collection and providing excellent customer service to our residents.
Key Responsibilities- Manage a caseload of customer contacts, ensuring all cases are dealt with to conclusion in accordance with statutory regulations, policies, and procedures.
- Utilize effective verbal and written communication skills to negotiate with customers and resolve disputes.
- Work collaboratively with the team to achieve revenue collection targets and improve customer satisfaction.
- Stay up-to-date with relevant legislation and regulatory requirements, ensuring compliance with all relevant standards.
- Proven experience in customer service, debt recovery, and revenue collection.
- Excellent communication and negotiation skills, with the ability to work with customers from diverse backgrounds.
- Strong attention to detail and ability to work accurately in a fast-paced environment.
- Ability to work under pressure and meet deadlines, with a strong focus on customer satisfaction.
- A competitive salary and benefits package.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A supportive and collaborative team environment.
- The opportunity to make a real difference to the lives of our residents.
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Revenue Collection Officer
5 days ago
Middlesbrough, Middlesbrough, United Kingdom Middlesbrough Council Full timeAbout the RoleWe are seeking a skilled Revenue Collection Officer to join our team at Middlesbrough Council. As a key member of our revenue team, you will play a crucial role in maximizing cash collection and providing excellent customer service to our residents.Key ResponsibilitiesManage a caseload of customer contacts, ensuring all cases are dealt with to...
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Revenue Collection Officer
2 weeks ago
Middlesbrough, Middlesbrough, United Kingdom Middlesbrough Council Full timeAbout the RoleWe are seeking a skilled Revenue Collection Officer to join our team at Middlesbrough Council. As a key member of our revenue team, you will play a crucial role in maximizing cash collection and providing excellent customer service to our residents.Key ResponsibilitiesManage a caseload of customer contacts, ensuring all cases are dealt with to...
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Benefits and Revenue Officer
6 days ago
Middlesbrough, Middlesbrough, United Kingdom Middlesbrough Council Full timeAbout the RoleWe are seeking a skilled Revenue Collection Specialist to join our team at Middlesbrough Council. As a key member of our revenue team, you will play a crucial role in maximizing cash collection and providing excellent customer service to our residents.Key ResponsibilitiesManage a caseload of customer contacts, ensuring all cases are dealt with...
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Benefits and Revenue Officer
5 days ago
Middlesbrough, Middlesbrough, United Kingdom Middlesbrough Council Full timeAbout the RoleWe are seeking a skilled Revenue Collection Specialist to join our team at Middlesbrough Council. As a key member of our revenue team, you will play a crucial role in maximizing cash collection and providing excellent customer service to our residents.Key ResponsibilitiesManage a caseload of customer contacts, ensuring all cases are dealt with...
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Revenue and Benefits Assistant/Officer
2 days ago
Middlesbrough, Middlesbrough, United Kingdom Middlesbrough Council Full timeWe are seeking highly skilled and motivated individuals to join our Resident and Business Support service as Revenue and Benefits Assistant/Officers. As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring the efficient collection of revenue.To be successful in this role, you will need to possess...
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Revenue and Benefits Assistant/Officer
2 days ago
Middlesbrough, Middlesbrough, United Kingdom Middlesbrough Council Full timeWe are seeking highly skilled and motivated individuals to join our Resident and Business Support service as Revenue and Benefits Assistant/Officers. As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring the efficient collection of revenue.To be successful in this role, you will need to possess...
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Customer Service and Debt Recovery Assistant
5 days ago
Middlesbrough, Middlesbrough, United Kingdom Middlesbrough Council Full timeAbout the RoleWe are seeking a skilled Revenue Collection Specialist to join our team at Middlesbrough Council. As a key member of our revenue team, you will play a crucial role in maximizing cash collection and providing excellent customer service to our residents.Key ResponsibilitiesManage a caseload of customer contacts, ensuring all cases are dealt with...
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Customer Service and Debt Recovery Assistant
6 days ago
Middlesbrough, Middlesbrough, United Kingdom Middlesbrough Council Full timeAbout the RoleWe are seeking a skilled Revenue Collection Specialist to join our team at Middlesbrough Council. As a key member of our revenue team, you will play a crucial role in maximizing cash collection and providing excellent customer service to our residents.Key ResponsibilitiesManage a caseload of customer contacts, ensuring all cases are dealt with...
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Customer Service and Debt Recovery Assistant
5 days ago
Middlesbrough, Middlesbrough, United Kingdom Middlesbrough Council Full timeAbout the RoleWe are seeking a skilled Revenue Collection Specialist to join our team at Middlesbrough Council. As a key member of our revenue team, you will play a crucial role in maximizing cash collection and providing excellent customer service to our residents.Key ResponsibilitiesManage a caseload of customer contacts, ensuring all cases are dealt with...
-
Customer Service and Debt Recovery Assistant
6 days ago
Middlesbrough, Middlesbrough, United Kingdom Middlesbrough Council Full timeAbout the RoleWe are seeking a skilled Revenue Collection Specialist to join our team at Middlesbrough Council. As a key member of our revenue team, you will play a crucial role in maximizing cash collection and providing excellent customer service to our residents.Key ResponsibilitiesManage a caseload of customer contacts, ensuring all cases are dealt with...
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Phlebotomy Specialist
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Customer Service Coordinator
5 days ago
Middlesbrough, Middlesbrough, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleThis is an exciting opportunity to join a pioneering organisation that prioritises customer satisfaction, sustainability, and health and safety. As a key member of the team, you will be the primary point of contact for customers throughout the entire contract lifecycle.Key ResponsibilitiesManage and respond to customer enquiries related to the...
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Clinical Specialist
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Clinical Specialist
22 hours ago
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Chief Fundraising Officer
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Chief Fundraising Officer
4 days ago
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Clinical Specialist
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Clinical Specialist
5 days ago
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