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Revenues and Benefits Team Lead

2 months ago

Middlesbrough, Middlesbrough, United Kingdom Middlesbrough Council Full time

Job Summary:

Middlesbrough Council is seeking a highly skilled and experienced individual to fill the role of Revenues and Benefits Team Lead. This position is a fantastic opportunity for a motivated and results-driven professional to join our team and contribute to the delivery of high-quality services to our customers.

Key Responsibilities:

  • Manage the Benefits teams and ensure benefit payments are awarded within agreed performance measures.
  • Work with other internal departments to provide a consolidated financial support solution.
  • Ensure accuracy of claims is maintained at all times.
  • Provide excellent customer service when dealing with all services.

Requirements:

  • Current working knowledge of Housing Benefit or Council Tax Reduction policies and legislation.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Excellent communication and interpersonal skills.
  • Ability to lead and motivate a team to achieve high performance.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and supportive team.
  • Professional development and training opportunities.

About Us:

Middlesbrough Council is a local authority that provides a range of services to the community. We are committed to delivering high-quality services that meet the needs of our customers.