Admissions Coordinator

6 days ago


Basingstoke, United Kingdom Hampshire Hospitals NHS Foundation Trust Full time

Job summary

The ENT department are looking for an enthusiastic candidate for the role of Admissions Coordinatorto support the daily running of ENT admissions within the wider Head & Neck Admissions team.

The successful candidate will work to provide and manage an efficient and effective administration service.

Main duties of the job

Excellent communication and office management skills Highly organised with the ability to prioritise daily workload autonomously or as part of a team Enthusiastic, motivated and experienced in administration Knowledge of RTT Knowledge of 18 week pathway Liaise with patients and clinicians to ensure the waiting list is accurate and theatre lists are booked to capacity

About us

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire. Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

Job description

Job responsibilities

Happy to Talk Flexible Working - all requests for flexible and part time working will be considered.

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

Person Specification

Training & Qualification

Essential

Good standard of general Education including English Language, maths of GCSE or equivalent Or ECDL Certificate Or Formal secretarial/senior administration training Or NVQ2 or equivalent plus relevant experience

Desirable

Customer Care Training Or similar

Experience & Knowledge

Essential

Experience in supervising a team Experience of supervising a team in a large, complicated organisation Experience of developing new processes. Experience in implementing change. Able to demonstrate from previous employment history evidence of job-related achievements and success Experience of performance management Experience/ Knowledge of the 18-week pathway

Desirable

Previous experience of using databases NHS experience in an Acute Trust Knowledge of outpatient clinic structures, waiting lists and outpatient operational procedures. Good insight into the importance of NHS performance and quality standards

Skills & Ability

Essential

Good verbal and written communication skills Effective communication and interpersonal skills Ability to motivate staff Computer skills to include, Excel, Powerpoint and Word.

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