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Facilities Helpdesk Administrator
4 months ago
Facilities HelpdeskAdministrator
Salary:24000
Location:Remote (Bristol area)
Pareto arecurrently looking for a Helpdesk Administrator to join us on a Fulltime basis to be based inBristol.
Responsibilities toinclude but not limitedto:
- Monitoring theFacilities Helpdesk email and loggingjobs;
- Actively monitoringopen jobs including chasing engineers for updates and allocatingjobs to engineers;
- Raisingpurchasing orders for engineers and other team members asrequired;
- Allocating PPMtasks toengineers;
- Scanningcompliance documentation (inhouse andsubcontractor);
- Reviewingdocumentation and raising any issues to either the Technical SiteManagers or Contractor ComplianceManager;
- Monitoring up andcoming inspections and coordinating dates with subcontractors andTechnical siteManagers;
- Following upwith subcontractors paperwork/certificates in relation to completedinspections;
- Raisingremedial actions followinginspections;
- Assisting theTechnical site Managers with the raising of quotes asrequired;
- Logging monthlyovertime for approval by the AccountDirector;
- Assessingcompleteness and appropriateness of subcontractorRAMS
- Supervisingsubcontractors ensuring all H&S rules are adheredto
- Completing spot auditson subcontractors to ensure they are working with siterules
- Completing spotaudits on the Pareto engineers to ensure they are working to siterules
- Completing regularaudits on Pareto engineer risk assessments forcompleteness
- Monitoringand ensuring engineer training records are up todate
KeyRequirements:
- Previousadministrative experiencedesirable
- Previoushelpdesk experience isdesirable
- Previousexperience overseeing contractorsrequired
- Demonstratestrong administrationskills
- Strong IT skillsincluding MicrosoftOffice
- Excellent telephoneand email manner with solid communication and interpersonalskills
- Attention todetail
