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Senior Internal Comms Executive

2 months ago

Hatfield, United Kingdom Ocado Retail Ltd Full time
Vacancy NameSenior Internal Comms ExecutiveVacancy NoVN614Job TypePermanentLocationHatfieldJob Details

We’re Ocado Retail. We’re the people powering Ocado.com , the world’s largest online grocer, and Zoom by Ocado , our almost-as-fast-growing, same-day grocery service. As the world’s biggest and best online-only grocer, we work tirelessly to bring more of what matters to our customers: unbeatable range, fair value, and effortless convenience.

We’re an exceptional and mighty bunch of colleagues who are inspired by our three awesome values: Always be curious , Bring your best self, and Challenge what's possible .

We have ambitious plans and vision to never-stop making our customers' lives better, by delivering the supermarket of tomorrow, today.

Job Purpose:

The Internal Comms Senior Executive will join ORL’s tight-knit Comms and PR team to help deliver amazing and engaging internal comms to our colleagues, particularly at our Head Office site in Hatfield but also supporting Comms at our ‘Customer Hub’ (our contact centre in Sunderland).

They will help to develop creative content for use across all our internal comms including huddles with our Leadership Team, all company off-site Townhalls, and channels such as Slack and our new intranet. The content they create will be a mixture of text, imagery, slides, photography and videos - and will also be used for our LinkedIn page too.

They will also work closely with the people responsible for employee engagement in our People team to ensure we’re building awareness and driving employee satisfaction.

The role is incredibly varied and no two days are the same.

Internal comms

Own the calendar and help shape the cadence of internal comms in Ocado Retail Look out and find ‘new news’, stories and activities that will engage and excite our colleagues Support the senior leadership team in Ocado Retail, encouraging them to be more visible and regular with their updates and sharing of information with colleagues Help develop creative campaigns and content, supporting our engagement plans Ensure employees are kept updated and informed about our strategy, company updates and how we are delivering results Work very closely with our People team to talk about new engagement and our Employee Value Proposition in a really engaging way Suggest and create new content for internal comms. Research and liaise with inspiring external speakers to develop relevant and engaging content for ORL internal events - from Q&As with Ocado brand ambassadors and celebrity chefs, to hands-on masterclasses and tastings with pioneering food producers Help create a positive environment so our people ‘love what we do’, especially remembering that we are foodies and we want our love of food to shine through everything that we do Help with the launch and adoption of our new intranet, ensuring strong, multimedia internal comms content Assist with the management of Slack, helping to ensure key channels are kept up to date and are a ‘go-to’ source of information Work closely with your PR colleagues, sharing information that will be of use to them and helping PR to sweat stories through the creation of photo/video creation for internal audiences

Wider Marketing Activities

Work closely with the wider Marketing teams - e.g. social media, content - to understand what content is relevant and interesting for internal audiences Event planning, project management and coordination, especially our twice-yearly off site Townhalls

Extras

Opportunities for training Potential to travel, spending time with our colleagues in the Customer Contact Centre in Sunderland and to work from partner agencies’ offices in London Blended working Working in our Comms team and in partnership with our PR team - be part of a dynamic, fast paced, creative and supportive team

Key Skills

Proactivity and self-starter Organisation Excellent communications skills, especially writing Creativity including experience in content creation using Canva, photography and videography skills Efficiency and ability to juggle multiple priorities Curiosity Confidentiality - as a team, we are privy to lots of sensitive information 3+ years experience in IC/employee engagement either agency or in-house

What We Offer You
We want our colleagues to feel supported and secure here at Ocado Retail, which is why we have a great range of useful benefits for them to scoop up - and they’re now available to easily learn about using our new platform ‘Pick ‘n’ Mix’. Our flexible benefits range from tasty lifestyle discounts to trusty private medical insurance.

These benefits can also be customised so you can pick and choose to best suit your lifestyle.

Core Rewards

Annual bonus scheme - maximum opportunity dependent on the role 26 Days Annual Leave plus bank holidays Up to 7% matched pension contributions (e.g. 7% from you, 7% from us) 50% income protection 4x salary life insurance 15% Ocado.com discount 20% Marks and Spencer discount Company-paid private medical insurance for colleagues with the opportunity to add partners/children at corporate rates and Digital GP service Hybrid Working (2-3 days a week connecting, collaborating, and learning together with our colleagues)

Health & Wellbeing

Private Medical Insurance Critical Illness DigiCare+ Healthcare Cashplan Health Assessment Dental Insurance Eyecare Vouchers Digital GP Mental Health

Flexible Benefits

Tax-efficient electric vehicle leasing scheme Access to a retail discount platform, providing discounts and cashback

On-site at Apollo

Free onsite parking and free shuttle service from Hatfield station Regular socials, including Town Halls and Mixers & our ORL Summer Party ‘The Fig’ (serving breakfast, snacks, and lunch), coffee cart, as well as small kitchens (with unlimited refreshments and fresh fruit available every day) and vending machines on each floor. As part of our inclusive nature, help make change within the business and join any of our Networks


Travel to Apollo

We have free onsite parking at Apollo Court, as well as a free shuttle bus service that runs frequently from Hatfield Station - just remember to tell the driver ‘Apollo Court’ as the shuttle also drops at Ocado Groups Head Office

Driving: Apollo Court, 2 Bishop Square, Hatfield Business Park, Hatfield, Hertfordshire, AL10 9NE

Train : Hatfield station is accessible from mainline routes from London Kings Cross, London St Pancras, or Moorgate.

A little bit more about us

Our business is a joint venture between Ocado Group and M&S. It’s a successful combination of award-winning customer service and unrivalled customer data; world-leading technology and logistics from Ocado Group, and unrivalled product development from M&S.

Equal Opportunity Employer

Ocado Retail Ltd is an equal opportunities employer and as such makes every effort to ensure that all potential employers are treated fairly and equally, regardless of their sex, sexual orientation, marital status

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