Administration Support

2 months ago

Ilkeston, United Kingdom Derbyshire Healthcare NHS Foundation Trust Full time

Job summary

To assist in the provision of a comprehensive, efficient administrative support to the whole of the ADHD Nurse Team, who cover a clinical area across the whole of Derby City and the whole of Derbyshire County & Southern Derbyshire. Provide cover for other Admin colleagues as required and designated by the Nominated Supervisor / Manager.

The focus of the role will be to ensure all documents, letters and reports are formatted, typed and distributed timely and accurately under the supervision of the Team Lead Admin.

Main duties of the job

To assist in the provision of a comprehensive, efficient administrative and clerical support service to the City and County ADHD/Behaviour Nurses to ensure an effective service is given to all relevant service users.

You will support the admin lead in administration tasks, telephone call backs, letters and anything deemed within the banding.

Undertake any other appropriate duties as may be delegated from time to time by Nominated Supervisor / Manager.

About us

Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.

CQC rated us as 'GOOD' overall, commenting on how our colleagues "treated patients with compassion and kindness" and "felt positive and proud about working for the trust."

Benefits include:

Commitment to flexible working where this is possible 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' service Yearly appraisal and commitment to ongoing training Generous NHS pension scheme Good maternity, paternity and adoption benefits Health service discounts and online benefits Incremental pay progression Free confidential employee assistance programme 24/7 Access to our LGBT+ network, BAME Network and Christian Network Health and wellbeing opportunities Structured learning and development opportunities Job description

Job responsibilities

Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

1. To assist in the provision of a comprehensive, efficient administrative and clerical support to the City and County ADHD/Behaviour Nurses to ensure an effective service is given to all relevant service users.

2. Typing and preparation of information including correspondence and reports, which may contain confidential and sensitive material in line with local policies and procedures, ensuring that all relevant papers are enclosed as directed.

3. To provide confidential telephone cover for the ADHD/Behaviour Specialist Nurses and Admin when necessary, accurately taking and relaying messages and addressing all enquiries made by service users, in a discrete and helpful manner.

4. Working on own initiative, prioritising and delivering a service that covers a vast geographical area that requires organisational skills and communication skills in order to co-ordinate the service from an admin perspective.

Person Specification

Qualifications

Essential

Essential GCSE English Grade C or equivalent qualification or demonstrable experience RSA/CLAIT/IBT2 typing Grade III or equivalent qualification or demonstrable experience Working knowledge of Microsoft packages Audio Typing ECDL or equivalent IT qualification / demonstrable experience.

Desirable

Previous NHS experience Experienced in the use of TPP SystemOne Database Knowledge and/or experience of working in children's services Knowledge of Health terminology

Skills

Essential

Computer and Keyboard Skills Excellent organisational skills Ability to prioritise workload to the required standards within defined time limits Ability to use own initiative within procedural guidelines Ability to work as a good Team member Ability to work under pressure and to tight deadlines

Desirable

Previous NHS experience

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