Administrative Support Assistant

4 weeks ago


Ilkeston, Derbyshire, United Kingdom Derbyshire Healthcare NHS Foundation Trust Full time

Job Summary

To provide comprehensive administrative support to the ADHD Nurse Team, ensuring an effective service is delivered to all relevant service users.

The role involves assisting in the provision of administrative and clerical support, including typing and preparation of information, and providing confidential telephone cover as required.

Main Responsibilities

1. Provide administrative support to the ADHD Nurse Team, ensuring all documents, letters, and reports are formatted, typed, and distributed timely and accurately.

2. Prepare and type information, including correspondence and reports, which may contain confidential and sensitive material.

3. Provide confidential telephone cover for the ADHD/Behaviour Specialist Nurses and Admin, accurately taking and relaying messages and addressing all enquiries made by service users.

About Us

Derbyshire Healthcare NHS Foundation Trust is a talented, compassionate, and enthusiastic workforce committed to making a positive difference in people's lives.

We offer a range of benefits, including flexible working, annual leave, appraisal, and training opportunities, as well as a generous NHS pension scheme and health service discounts.

Person Specification

Qualifications

Essential

  • GCSE English Grade C or equivalent qualification or demonstrable experience
  • RSA/CLAIT/IBT2 typing Grade III or equivalent qualification or demonstrable experience
  • Working knowledge of Microsoft packages
  • Audio Typing
  • ECDL or equivalent IT qualification / demonstrable experience

Desirable

  • Previous NHS experience
  • Experienced in the use of TPP SystemOne Database
  • Knowledge and/or experience of working in children's services
  • Knowledge of Health terminology

Skills

Essential

  • Computer and Keyboard Skills
  • Excellent organisational skills
  • Ability to prioritise workload to the required standards within defined time limits
  • Ability to use own initiative within procedural guidelines
  • Ability to work as a good Team member
  • Ability to work under pressure and to tight deadlines

Desirable

  • Previous NHS experience


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