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Office Manager

4 months ago

Stone, United Kingdom ABC Worldwide Full time
KEYOUTPUTS:
General
  • Overseeall operations within the company Stone TownOffice.
  • Order andissue out yearly uniform to all staffmembers.
  • Be opento feedback and able to respond in a positive way to correct anynegative feedback that isreceived.
  • Bewilling to represent company at any events or meetings whenrequired this includes weekends and publicholidays.
  • Assist inensuring the company reputation is at a high level and notifySenior Management should you foresee any issuescoming.
  • When theGeneral Manager is on leave be prepared to take on any roles thatare required within Stone Town this includes activities that fallover weekends and publicholidays.
  • Assistthe General Manager with any paper work requested from Governmentdepartments.

GroundHandling
  • Dailyoverseeing of Groundhandling & ProcurementStaff
  • Overlookthe transfer schedules and ensure they arecorrect
  • Overlookthe Groundhandling transfer vehicles ensure they are maintained ingood condition always clean and up to date with regards topermits.
  • Ensurethe rates sheets for transfers and excursions is always up to dateand submitted to Lodge Support when pricing changes so thatConsultants and Agents can be aware of the pricechanges.
  • Ensurethe rates offered remain profitable and competitive within thelocalmarket.
  • Overseethe Welcome Desk at the Airport Ensure that it is maintained at ahigh standard and that all guests are always welcomed in a friendlyhospitablemanner.
  • Monitorall third party suppliers to ensure that they remain at companystandard.
  • Remainvigilant for new and exciting excursions that can be offered toguests.

Finance
  • Ensurethe Stone Town Office and Groundhandling Business units arebudgeted for correctly each financialyear.
  • Beresponsible for the management of the budgets for the Stone TownOffice andGroundhandling.
  • Providefeedback to the Financial Manager on a monthly basis for Managementaccounts for Stone Town Office andGroundhandling.
  • Managementof the Office PettyCash.
  • Ensureall invoices contain the correct company details as per ZanzibarTaxLaws.
  • Assist inmonthly recons of all invoices received for the Stone Town Officeand Groundhandling Team and submit to the Finance team for paymentin a timelymanner.
  • Assistthe Lodge Administrator when needed with submitting tax returns atZanzibar RevenueAuthority.
  • Maintainthe Monthly Fleets stats for Groundhandlingdepartment.
  • Overseeand manage Payroll for the Stone Town office andGroundhandling.

Procurement
  • Constantlybe checking suppliers to ensure company is receiving the bestpossible products at the best possiblerates.
  • Establisha price list with all suppliers that is constantly updated with newpricing.
  • Ensurethe procurement logistics operate at an optimumlevel.
  • Overseethe routine maintenance of the Stone Town supply truck ensuringthat it is always road worthy and licenses are up todate.
  • Communicateclearly with Mnemba Island if there is any uncertainty regardinggoods that have beenordered.
  • DoubleCheck supplier statements with goodsreceived.
  • Ensureall goods are packed securely into the Supply truck for safedelivery to MnembaIsland.
  • Be ableto investigate and correct any discrepancies that may occur whenthe supply arrives at MnembaIsland.
  • Assistwith the efficient importation of goods received coming to MnembaIsland includingArusha.

HumanRelations
  • NotifyRegional Human Relations Manager as well as Mnemba IslandManagement of any lawchanges.
  • AssistMnemba Island Management with all Human Relations issues that mayneed attention in StoneTown.
  • Maintaina strong Team work environment within the Office and Groundhandlingteams.
  • Ensurecompany Life programs arefollowed.

KEY SKILLSREQUIRED:
  • BeSelfmotivated and work efficiently to meetdeadlines
  • Abilityto lead a team of peopleeffectively
  • Strongmanagement skills daytoday and longterm
  • Theability to motivate staff to consistentlydeliver
  • Abilityto think and act creatively within ateam
  • Goodknowledge of hospitalityoperations
  • PreviousOffice Management experience isbeneficial
  • ComputerSkills

PERSONALCHARACTERISTICS:
  • Passionfor creating fabulous guest delight – genuine interest inpeople andsatisfaction
  • Goodinterpersonal skills – open andapproachable
  • Diligencemeticulousness and selfmotivation to meet deadlines and keep on topof yourjob
  • Goodcommunicationskills
  • Willingness/abilityto share information and teach and inspireothers
  • Brightenthusiastic energetic and caringpersonality
  • Smartclean presentableappearance.

OTHER:

This isa 2year fixed term position based at Mnemba IslandZanzibar