People Operations Specialist

3 days ago

Stone, Staffordshire, United Kingdom Parogon Head Office Full time

We're seeking a highly skilled People Partner to join our Parogon Group team. As a key member of our HR department, you will play a vital role in shaping the future of our organization.

The ideal candidate will have a strong background in HR, with experience in employee relations, recruitment, and compliance. You will be responsible for overseeing HR activities, ensuring compliance with company procedures and UK employment law, and providing guidance to management on HR-related matters.

Key Responsibilities:

HR Compliance:

  • Conduct regular audits to ensure staff files are accurate and compliant with company procedures and UK employment law.
  • Maintain up-to-date contracts of employment, staff handbooks, and ensure ongoing compliance with legal requirements.
  • Provide guidance to management on legal and compliance matters related to HR.

Operational Support:

  • Collaborate with the Operations team to manage day-to-day HR tasks, including addressing employee concerns and supporting recruitment processes.
  • Administer employee surveys and enhance internal communication efforts within the hospitality business.

Employee Relations:

  • Lead the handling of disciplinary and grievance matters, ensuring that procedures are followed correctly and consistently.
  • Oversee investigations and ensure thorough documentation for employee relations issues.
  • Maintain and manage all employee-related documentation, ensuring proper storage and compliance with company policies.

People Metrics:

  • Collect, organise, and analyse data related to key HR metrics, such as employee turnover, retention, and absence.
  • Identify trends and areas for improvement based on these metrics and report findings to the Operations team and management.
  • Prepare detailed reports to inform strategic HR decisions.

Process Support:

  • Oversee the onboarding and offboarding processes, ensuring seamless transitions for new and departing employees.
  • Manage the administration of performance management processes and employee recognition programmes.

Policies and Procedures:

  • Ensure that company policies and procedures are consistently followed, providing leadership in implementing updates as needed.
  • Lead the roll-out of new policies across departments, ensuring clear communication and adherence.

Requirements:

  • Strong organisational skills with a keen attention to detail.
  • Excellent communication and interpersonal abilities.
  • Ability to manage sensitive information with discretion and integrity.
  • Strong problem-solving skills with a focus on operational effectiveness.
  • Exceptional time management skills and the ability to prioritise tasks effectively.
  • A proactive mindset with a commitment to continuous learning and growth within the HR function.

Preferred Qualifications:

  • CIPD Level 3 or equivalent qualification is preferred, or a willingness to work towards it.
  • Familiarity with People software (such as Fourth) is advantageous but not essential.

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you're a motivated and experienced HR professional looking for a new challenge, we'd love to hear from you.

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