Administrator, Contracts
5 months ago
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
HOW YOU WILL MAKE A DIFFERENCE
The role of contract & Invoicing Administrator is fundamental to the success of the contracts and invoicing team and is directly supporting STERIS customers with regards to co-ordinating and processing contract renewals, quoting contract / non-contract works and managing invoices by completing system checks for completed works. This role’s purpose is to support STERIS’s vision in creating a healthier and safer world by managing STERIS customer contract and non[1]contract needs and going above and beyond to meet our Customer’s expectations.
What is involved
Identify and quote contract renewals in line with standard contract renewal process
Process contract and non-contract orders into Service Management System / ERP system ensuring accurate entry of information and pricing.
Managing and responding to customer queries relating to contract and non-contract pricing / orders
Complete system checks for contract / non contract chargeable works and process invoices in a timely manner in line with invoicing process
Liaise with NHS Supply Chain and other framework providers regarding questions, contract renewals and discount schemes
Generate quotes for non-contract works / orders
Manage Service Management System data accuracy with regards to installation base and invoicing errors
Liaise with service management and finance departments regarding credit requests, rebates, invoices and renewals
Required Experience
Experience working in an office-based customer service environment- 1 year minimum
Comfortable with data analysis and numerical reasoning
Previous administration experience within contract management- 1 year minimum
Previous experience using ERP / Service Management Systems. Ideally Oracle / SIEBEL
Excellent skill level and experience of using IT tools:
1. Excel
2. Word
3. PowerPoint
4. Outlook
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.
STERIS strives to be an Equal Opportunity Employer.
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