Administrator, Contracts
5 months ago
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
**HOW YOU WILL MAKE A DIFFERENCE**:
The role of contract & Invoicing Administrator is fundamental to the success of the contracts and invoicing team and is directly supporting STERIS customers with regards to co-ordinating and processing contract renewals, quoting contract / non-contract works and managing invoices by completing system checks for completed works. This role’s purpose is to support STERIS’s vision in creating a healthier and safer world by managing STERIS customer contract and non[1]contract needs and going above and beyond to meet our Customer’s expectations.
**What is involved**:
Identify and quote contract renewals in line with standard contract renewal process
Process contract and non-contract orders into Service Management System / ERP system ensuring accurate entry of information and pricing.
Managing and responding to customer queries relating to contract and non-contract pricing / orders
Complete system checks for contract / non contract chargeable works and process invoices in a timely manner in line with invoicing process
Liaise with NHS Supply Chain and other framework providers regarding questions, contract renewals and discount schemes
Generate quotes for non-contract works / orders
Manage Service Management System data accuracy with regards to installation base and invoicing errors
Liaise with service management and finance departments regarding credit requests, rebates, invoices and renewals
**Required Experience**:
Experience working in an office-based customer service environment
- 1 year minimum
Comfortable with data analysis and numerical reasoning
Previous administration experience within contract management
- 1 year minimum
Previous experience using ERP / Service Management Systems. Ideally Oracle / SIEBEL
Excellent skill level and experience of using IT tools:
1. Excel
2. Word
3. PowerPoint
4. Outlook
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.
STERIS strives to be an Equal Opportunity Employer.
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