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Systems Support Officer

3 months ago

London, United Kingdom Brackenberry Full time

We are working closely alongside a Local Authority in Southwark to assist with the appointment of a Systems Support Officer, on a 3-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £19.11 - £24.54 per hour

Summary:

  • To work as part of a team maintaining the integrity and availability of all revenues and benefits systems. Ensuring the accurate and timely delivery of council tax, business rates and housing benefit overpayments documentation and notices.
  • Take responsibly for elements of the day to day systems management, planning and coordinating system and subsidy reconciliations and managing batch schedules.
  • To provide technical expertise to support departmental projects and transformational change.

Responsibilities:

  • To provide advice, expertise and guidance on revenue and benefits application management, providing cost effective and innovative solutions.
  • Respond to, take action and provide technical advice on user enquires, including complex enquiries referred from senior managers.
  • Issue housing benefit and council tax reduction award notifications, including debtor invoices, council tax and business rate bills, reminders and summonses.
  • Establish and manage the production of Northgate batch schedules, reviewing and amending where necessary, to incorporate changing software, business processes, working practices and priorities.
  • Responsibility for the timely scheduling and production of all council tax and business rates direct debits

Experience:

  • Recent experience in supporting system applications in a Local Government environment
  • Experience in data management and audit responsibilities

Please note:

  • You should be available to work immediately or at a short notice.
  • You should have right to work in U.K

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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