Student & Academic Support Officer - Lcca

4 months ago

London, United Kingdom Global University Systems Full time

**_Who we are_**
- London College of Contemporary Arts (LCCA)_ offers our students a wide range of accredited programmes within the creative arts and contemporary business fields. With a broad network of industry connections, aided by our partnership with University of the Creative Arts and various other industry leading brands, we allow our students to get a real feel for working within the fashion, graphic design and the business space by embarking on a journey which is designed to meet our students’ academic and personal demands. _
- At the very heart of our vision is a student-centred learning and teaching methodology which is progressive, forward-thinking, modern, and designed to meet our learners’ needs._

**Position**:
**Student & Academic Support Officer**

**Permanent**

**Tower Hill, London**

**Salary: Up to £27k (dependent on experience)**

**Requirements**:
This is the first and last point of contact for all students studying at LCCA. The role holder will work collaboratively with other student and academic support officers as a team to provide basic advice and referral to students. This position shall be the first point of contact for individual students and be responsible for the provision of day-to-day enquiry handling for the relevant courses, offering advice and support at the front desk. The student and academic support officer ultimately act as a referral point, to provide students with support, guidance, information and impartial confidential advice. This particular role is a part of LCCA student and academic support department, which manages all the student enquiries for LCCA and other ad-hoc tasks and mini-projects.

**Other information**:
**Why join us**:
LCCA is part Global University Systems which is an international network of higher-education institutions brought together by a shared passion for accessible, industry-relevant qualifications. Our institutional culture was built upon our history and values. Our shared values - student, focus, communication, collaboration, respect, competence, entrepreneurship, and integrity - are more than aspiration. We display and expect these beliefs and behaviours from our colleagues equally.

**What we offer our colleagues**:

- A Hybrid working model - we encourage flexible working to aid productivity and a healthy work-life balance.
- My Rewards Hub - handpicked discounts and deals from a wide and ever-growing list of providers
- Employee Assistance Program (EAP) - a dedicated 24/7 access platform
- Training & Development opportunities on offer
- A great Refer-A-Friend (RAF) scheme in operation.
- Socials via ‘GOSH’: We love to celebrate events, our successes, recognise our colleagues for their contribution.

We acknowledge receipt of your resume for a position at Global University Systems and sincerely appreciate your interest in our company.

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