Receptionist / Care Navigator

4 weeks ago


Colchester, United Kingdom Colchester Medical Group PCN Full time
About the Role Colchester Medical Practice Primary Care Network are seeking receptionists to join their busy, frontline team on a part time basis for a variety of shifts, the days/hours to be discussed at interview. There is more to our receptionist roles than answering the phone and making appointments. In this essential front-line role at the practice, receptionists help patients to access the right services, assist with keeping health records accurate and up-to-date, and ensure that appointment bookings are well-managed. The main responsibilities of the role include: Greeting and directing all patients; Making appointments and giving out appointment cards, where required; Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.; Dealing with requests for information, and managing problems and complaints; Advising patients of practice procedures; Registering new patients; Answering the telephone, promptly.

About the Candidate We are looking for a receptionist to join our busy practice team's and help make a positive impact on our local community. The role is to work across all sites, helping cover holiday and absence. We would welcome applications from organised, adaptable, and friendly individuals, who are keen to help us provide high levels of customer service and have the following attributes: Excellent communication skills, with a clear and polite telephone manner; Ability to work in a polite, confidential and discreet manner, respecting patients at all times; Experience of working with the general public, being sensitive and empathic in distressing situations; Confidence to work as part of a team and ability to "think on your feet"; Strong IT and administration skills; Previous medical or healthcare receptionist experience is desirable. Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.
About Us Colchester PCN is made up of the following practices, Castle Gardens Medical Centre, Wimpole Road Surgery, Shrub End Surgery and Parsons Heath Medical Practice.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.



  • Colchester, United Kingdom Primary Care Careers Full time

    Job summary Tollgate Surgery has an opportunity for a receptionist to join our team on a part-time basis for hours per week over 5 days. The rota will be a combination of morning shifts from 07:45 to 13:15 or 13:15 to 18:45. There is more to our receptionist roles than answering the phone and making appointments. In this essential front-line role at...


  • Colchester, United Kingdom Tollgate Health Centre Full time

    About the Role Tollgate Surgery has an opportunity for a receptionist to join our team on a part-time basis for hours per week over 5 days. The rota will be a combination of morning shifts from 07:45 to 13:15 or 13:15 to 18:45. There is more to our receptionist roles than answering the phone and making appointments. In this essential front-line role at the...

  • Cancer Care Navigator

    4 weeks ago


    Colchester, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    Macmillan Cancer Care Navigator An exciting opportunity has arisen to become a Macmillan Cancer Care Navigator for ESNEFT based at Ipswich Hospital with travel to local community settings Would you like to work in a supportive team environment, where you can make a real difference to cancer patients and their families? This is a fixed term position until...

  • Receptionist

    7 days ago


    Colchester, United Kingdom Aria Care Full time

    **Receptionist** When joining the Aria Care Family, you become so much more than a colleague; you become part of a community; dedicated to providing compassionate, person-centered care to each and every one of our residents. We are proud to be a diverse and inclusive employer and thrive on learning from each other’s cultures, beliefs, and experiences. If...


  • Colchester, United Kingdom Primary Care Careers Full time

    **About the Role**: Tiptree Medical Centre is looking to recruit a proactive and experienced receptionist to join their team on a part-time basis, with the exact hours to be decided in discussion. The post holder will be responsible for carrying out general receptionist duties which will include: - Dealing with general telephone enquiries - Booking...


  • Colchester, United Kingdom Primary Care Careers Full time

    **About the Role**: Tiptree Medical Centre is looking to recruit a proactive and experienced receptionist to join their team for maternity cover. The role will be part time with exact hours to be decided in discussion. The post holder will be responsible for carrying out general receptionist duties, which will include: - Dealing with general telephone...

  • Care Co-ordinator

    4 weeks ago


    Colchester, United Kingdom Primary Care Careers Full time

    **The main duties of the role include**: supporting practices, where required, with day-to-day tasks, answering phone calls and responding to various admin and digital tasks. supporting the PCN to achieve admin-related contractual indicators as set out in the DES and IIF contracts. developing a strong knowledge and understanding of the PCN roles and services...

  • Receptionist

    15 hours ago


    Colchester, United Kingdom Primary Care Careers Full time

    **About the Role**: This is an exciting opportunity for an enthusiastic and pro-active receptionist to join the team based in Rowhedge and University of Essex Medical Practice. The role is for 33 hours a week, and the role will be split between both Rowhedge Surgery and The University of Essex Medical Practice. Responsibilities will include (but are not...

  • Medical Receptionist

    4 weeks ago


    Colchester, United Kingdom Primary Care Careers Full time

    **About the Role**: We are seeking a committed person to join our busy reception team at Ardleigh Surgery. The role is 24.25 hours per week. - Tuesday 7.45am - 1pm - Wednesday 7.45am - 1pm + 2pm - 6pm - Friday 7.45am - 1pm + 2pm - 6.30pm You will be the front-line receptionist, helping patients to access the right services, assist with the keeping of...


  • Colchester, United Kingdom Primary Care Careers Full time

    Great Bentley Surgery near Colchester is looking to recruit two part-time receptionists to join our friendly team.


  • Colchester, United Kingdom Primary Care Careers Full time

    **About the Role**: Creffield Medical Group are looking for a motivated and enthusiastic part-time receptionist (20 hours per week) to join our busy but well established team at Turner Road Surgery. The main duties include: Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and...


  • Colchester, United Kingdom Primary Care Careers Full time

    **About the Role**: Creffield Medical Group are looking for a motivated and enthusiastic receptionist to join our busy but well established team at Creffield Medical Centre. The role is offered on a full or part time basis and the shifts are from 8am - 13.30pm and 13.30pm to 18.30pm. To be discussed at interview. The main duties include: Receive, assist and...


  • Colchester, United Kingdom Primary Care Careers Full time

    **About the Role**: Colchester Medical Practice are looking for a part time Medical Receptionist to join our friendly team at Castle Gardens Medical Centre to assist us in providing a high standard of service to our patients. The main responsibilities of the role include: - Greeting and directing all patients; - Making appointments and giving out...


  • Colchester, United Kingdom Primary Care Careers Full time

    **About the Role**: We are looking for a part time medical receptionist to join our friendly team at Castle Gardens Medical Centre, to assist us in providing a high standard of service to our patients across the Colchester Medical Practice. The main responsibilities of the role include: - Greeting and directing all patients; - Making appointments and...

  • Receptionist

    7 days ago


    Colchester, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    We are looking for a friendly and enthusiastic Receptionist with excellent communication skills who is able to multi-task and work on their own initiative to join our Gynaecology team at Colchester Hospital. This is a fixed term role (until 31st March 2023) working 37.5 hours per week. Whilst previous experience in a similar is advantageous, it is not...


  • Colchester, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    **We are currently recruiting for a dynamic and flexible admin support and receptionist. The role is based at Colchester Hospital and the successful post holder will be working within a very demanding but rewarding environment and will need to be flexible.** **Providing the best service to our patients is vital and you will therefore need to be passionate...


  • Colchester, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    We are currently recruiting for a dynamic and flexible admin support and receptionist. The role is based at Colchester Hospital and the successful post holder will be working within a very demanding but rewarding environment and will need to be flexible. Providing the best service to our patients is vital and you will therefore need to be passionate about...

  • Receptionist

    6 days ago


    Colchester, United Kingdom Primary Care Careers Full time

    Greeting and directing all patients; Making appointments and giving out appointment cards, where required; Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.; Dealing with requests for information, and managing problems and complaints; Advising patients of practice procedures; Registering new patients;...


  • Colchester, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    The Audiology Team is actively recruiting for a highly motivated and dedicated Band 2 Admin Assistant to support our busy unit. You will actively participate as a full member of the team, assisting with the smooth running of the department and by supporting the reception and administrative functions in a timely and effective way alongside Audiologists and...


  • Colchester, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    An exciting opportunity has arisen here in the Audiology Team at Colchester Hospital for someone to join our Service as Community Audiology Administrator. This is an office based role, involving telephoning and contacting patients to discuss their referrals and you will be responsible for the efficient administration of all aspects of patient appointment...