Receptionist - Part-time

3 weeks ago


Colchester, United Kingdom Primary Care Careers Full time

**About the Role**: We are looking for a part time medical receptionist to join our friendly team at Castle Gardens Medical Centre, to assist us in providing a high standard of service to our patients across the Colchester Medical Practice.

The main responsibilities of the role include:

- Greeting and directing all patients;
- Making appointments and giving out appointment cards, where required;
- Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.;
- Dealing with requests for information, and managing problems and complaints;
- Advising patients of practice procedures;
- Registering new patients;
- Answering the telephone, promptly.

The ideal applicant will:

- be comfortable responding to the needs of a diverse population,
- have the ability to work well under pressure,
- demonstrate initiative, enthusiasm and empathy with patients,
- be a team player,
- have excellent communication skills,
- be confident in dealing with a variety of tasks,
- have experience of general practice and knowledge of EMIS, ideally, however this is not essential.

**About Us**:
Colchester Medical Practice have an excellent reputation and a ‘Good’ CQC rating. Our practice covers four sites across the Colchester area.

**Disclosure and Barring Service Check



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