Community Audiology Administrator

1 month ago


Colchester, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

An exciting opportunity has arisen here in the Audiology Team at Colchester Hospital for someone to join our Service as Community Audiology Administrator.

This is an office based role, involving telephoning and contacting patients to discuss their referrals and you will be responsible for the efficient administration of all aspects of patient appointment triage and referral management using the Electronic Booking System.

To ensure the Audiology Hub triage, booking and redirection process is managed effectively using the ERS system, Practice Navigator, Evolve and Patient Appointment System.

The post holder will work closely with the Clinical Lead for Community Audiology and will be key to the success of the Triage System.

One of the largest Trust’s in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients’ own homes. You will be joining a team of over 11,000 amazing colleagues providing care to 800,000 residents.

Along with supporting you to achieve your career goals we offer a generous pension scheme, 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a range of services including mental health support. We offer a range of flexible working opportunities.

Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.

To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

For full details of the responsibilities and duties of this role please see the attached job description.



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