Care Co-ordinator

2 weeks ago


Colchester, United Kingdom Primary Care Careers Full time

**The main duties of the role include**: supporting practices, where required, with day-to-day tasks, answering phone calls and responding to various admin and digital tasks. supporting the PCN to achieve admin-related contractual indicators as set out in the DES and IIF contracts. developing a strong knowledge and understanding of the PCN roles and services in order to facilitate positive conversations with patients who may benefit from specialist support. working with and provide training and information for practice-based staff to help practice teams increase their knowledge and understanding of the various roles and services available through the PCN.

helping people to manage their needs through answering queries, making, and managing appointments and ensuring that people have good quality written or verbal information to help them make choices about their care. actively referring patients into a range of services, based on their individual needs and requirements. providing coordination and navigation for people and their carers across health and care services, working closely with social prescribing link workers, health wellbeing coaches and other primary care professionals. supporting the coordination and delivery of MDTs within the PCN where appropriate.

working with the GPs and other primary care professionals within the PCN to identify and manage a caseload of patients. supporting the clinical director and PCN members in the delivery of the DES contract. helping people to manage their needs through answering queries, making, and managing appointments. providing coordination and navigation with the aid of digital tools for people and their carers across health and care services.

Please see full job description attached.



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