Central Services Coordinator – ICT L3

1 month ago


Stevenage, United Kingdom BroadShield Full time

About Us

At BroadShield, we lead the market in delivering cutting-edge solutions to enhance organisational skills. Our workforce development platform Myrus is a comprehensive Workforce Development system designed to meet all online and blended learning needs, including eLearning courses, competency assessments, and performance management.

About the Role

As a Central Services Coordinator at BroadShield Ltd, you will play a pivotal role in supporting the day-to-day operations of the business. You will be responsible for carrying out the coordination, administration, and delivery of tasks that support our business, including, but not limited to, meetings, purchasing, reporting, onboarding new starters, and other administrative tasks. 


As part of this role, you will undertake an ICT Apprenticeship.


Main responsibilities and duties

  • Take ownership of administration and implementation in a variety of internal projects across all departments.
  • Maintaining and replenishing office supplies (e.g. kitchen area, stationery, DSE items, etc)
  • Managing information and producing documents, using spreadsheets, documents and presentations to company branded guidelines and templates.
  • Updating the Document Management System and formatting approved documentation to company branding.
  • Managing and liaising with our IT support provider for any IT issues raised.
  • Setting up accounts and issuing IT assets to new staff (e.g. laptops, mobile phones, etc) liaising with our IT support provider for any IT issues raised.
  • Helping to develop a variety of training materials, including manuals, quick reference guides, and on-line documentation.


Essential Skills

  • GCSE’S in English and Maths at Grade C or Equivalent.
  • Intermediate skills with Microsoft Office (Excel, PowerPoint and Word and Outlook), including complex formulas, macros and mail merges.
  • Excellent attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to assess priorities and problem solve day to day issues.
  • Previous experience of using SharePoint.
  • Experience of working in a busy office in a coordination or similar role.
  • Ability to assess priorities and problem solve day to day.
  • Knowledge information security.


What Benefits Can You Expect?

  • Salary £24,000 per annum 
  • 25 days holiday plus bank holidays. (33 in Total)
  • Hours of work are Monday to Thursday 8.30am to 5:30pm, Fridays 8.30am to 4pm
  • Additional day off for Birthday
  • Christmas Shutdown
  • Uncapped Commission Scheme
  • Generous pension scheme
  • Access to Legal, Financial and Medical Advice for you and your family (via EAP)
  • Counselling, Bereavement and CBT services available (via EAP)
  • Access to a Wellbeing Portal and Health App that includes fitness, holistic health and wellbeing advice
  • Discounts on over 2,000 brand products via Perks at Work including up to 50% of Cinema Tickets

Apply to find out more


This job description aims to outline the primary responsibilities, essential functions, and skills for the role. It is not intended to be an exhaustive list of duties, responsibilities, or requirements.


BroadShield is unable to sponsor candidates for a Visa for this role. Successful applicants must be able to demonstrate their right to work in the UK for the duration of their employment.



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