Healthcare Assistant

2 months ago

Wembley, United Kingdom Healthshare Group Full time

Job summary

We are seeking to recruita highly motivated, enthusiastic Healthcare Assistant for our Northwest London diagnosticservices. Successful applicants will work across one site however flexibilityis required. To succeed you must have excellent communication skills and aflexible, proactive approach to delivering first class diagnostic services andpatient care. The post holder will work closely with Sonographers, supportingthem with patients during their clinics. Training is provided and furthercareer development opportunities throughout the company.

Main duties of the job

Ensuring the smooth running of clinics Assisting in the care and comfort of patients Assisting Sonographers during examinations Ensuring the clinical room is prepared prior to thestart of clinical sessions Using the patient information systems(Soliton/PACS) To monitor and ensure sufficient stock levels areconsistently maintained in a designated clinic. To order supplies when required Ensuring and maintaining a patient centred andquality focused approach to all aspects of work Ensure patients have access to a chaperone at alltimes Uphold Healthshares professional standards policy Uphold data protection and patient confidentialityat all times

About us

We're an independent healthcare provider, with established roots in muscular-skeletal health and diagnostics, founded by expert NHS clinicians who recognised a way to improve things.

Our approach means that whether it's speed, flexibility, efficiency or quality, every aspect has been carefully considered to surpass expectations. This is why we've been a trusted partner of the NHS for over ten years, and the provider of choice for countless private patients.

We work with integrity. When it comes to collaboratively delivering care, relationships are key. Whether we're interacting with each other, our partners or our patients, we're always open and honest. Every key decision is based on clear process and informed by evidence.

We act with empathy. Everyone who is here, is here because they care about people. We always try and put ourselves in the shoes of whomever we're interacting with and treat people with compassion and consideration.

We inspire with passion. It's hard work, but we absolutely love what we do. There's no room for a half-hearted approach to healthcare, it requires dedication, and that's what everyone here has. A Healthshare employee is enthusiastic, with a verve and panache that inspires others around them.

Benefits:

25 days annual leave (plus bank holidays) and option to buy/sell Benenden Company Pension Scheme Life Assurance Blue Light Card Refer a Friend Scheme CPD Opportunities Wagestream Reward Gateway Cycle to Work Scheme Smart Tech EV Car Scheme Job description

Job responsibilities

Job Purpose:

TheHealthcare Assistant will work under the direct supervision of the sonographerin clinic and undertake tasks and duties delegated by the operational support/manager.

Will work collaboratively withthe diagnostics multi-disciplinary team to maintain a high standard of careunder the direction of the operational support, following the Company'spolicies and procedures at all times

Responsibilities:

Ensuring thesmooth running of clinics Assisting inthe care and comfort of patients AssistingSonographers during examinations Ensuring theclinical room is prepared prior to the start of clinical sessions Using thepatient information systems (Soliton/PACS) Ensuring andmaintaining a patient centred and quality focused approach to all aspects ofwork Ensurepatients have access to a chaperone at all times UpholdHealthshares professional standards policy Uphold dataprotection and patient confidentiality at all times Maintain a high standard of care Following appropriate training, to ensure the cleanlinessof any equipment used Communicate effectively with patients, relatives, carers,the multi-disciplinary team and significant others Communicate with patients, clients and relatives onemotional and sensitive issues Act as the patient's advocate Promptly deal with equipment failure in accordance with Healthsharesprocedure Ensure Healthshares policies are adhered to by all staffand report as necessary Safeguard the health and welfare of patients and staff inall circumstances Comply with the Healthshare complaints procedure Promptly report all incidents or accidents involvingpatients or staff and take appropriate action according to Healthshares policy Ensure stock items are ordered and available in adesignated clinic room and assist with the correct management of stock control. Attend and participate in monthly team meetings asrequired. To manage own workload with limited supervision

Professional Development:

Takeownership for development and learning of skills and knowledge Furtherdevelop knowledge and skills by undertaking appropriate training and courses ofstudy Takeresponsibility in maintaining a record of own personal development Workwith the operational support/manager with any new training requirements

GeneralResponsibilities:

Confidentiality

Inthe course of seeking treatment, patients entrust us with, or allow us togather, sensitive information in relation to their health and other matters.They do so in confidence and have the right to expect that staff will respecttheir privacy and act appropriately.

Inthe performance of the duties outlined in this Job Description, the post-holdermay have access to confidential information relating to patients and theircarers. They may also have access to information relating to the Clinic as a businessorganisation. All such information from any source is to be regarded asstrictly confidential.

Informationrelating to patients, carers or the business of the Clinic may only be divulgedto authorised persons in accordance with Healthshares policies and proceduresrelating to confidentiality and data protection.

Equal Opportunities

The postholder must at all times carry out his/her responsibilities with regard to HealthsharesEqual Opportunities Policy.

Healthand Safety

Employeesmust be aware of the responsibilities placed upon them under the Health andSafety at Work Act 1974, to ensure that the agreed safety procedures arecarried out to maintain a safe working environment for patients, visitors andemployees. The post holder will be required to participate in Healthsharesannual Mandatory Training components.

Terms and Conditions ofEmployment

This post isexempt from the Rehabilitation of Offenders Act 1974; this means that anycriminal conviction must be made known at the time of application. The postwill be subject to a criminal record check (DBS).

Reviewof this Job Description

Thisis an outline job description and should not be regarded as an inflexiblespecification. Responsibilities will be reviewed periodically in line withservice priorities and duties may change or new duties be introduced afterconsultation with the post holder. As a term of your employment, you may berequired to undertake such other duties and/or hours of work as may reasonablybe required, commensurate with your general level of responsibility with theorganisation.

Person Specification

Qualifications

Essential

NVQ Level 3 or equivalent Good standard of general education to GCSE level or equivalent Literary and numeracy skills Up to date Basic Life Support training

Experience

Essential

Experience in a customer or patient facing role

Desirable

Experience in stock control Participation in the care and cleanliness of equipment

Knowledge

Desirable

Understanding of private healthcare and cost effectiveness

Aptitude and abilities

Essential

Excellent communication and interpersonal skills Good IT skills and knowledge of Microsoft Office packages Flexible, reliable and responsive to change Demonstrating motivation and commitment to team working Demonstrating an ability to value the opinion of other members of the multidisciplinary team Ability to communicate effectively with all members of the multidisciplinary team Proven customer care skills Ability to maintain high standards of care Time Management skills Experience of working in a team and managing time constraints Understanding of the issues regarding accountability and delegation

Circumstances

Essential

Flexible approach to work Willingness to further develop knowledge and skills

Desirable

Maintenance of personal professional profile and CPD

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