Healthcare Assistant

4 months ago

Wembley, United Kingdom Healthshare Group Full time

**Responsible To**: Senior Operations Support Accountable To: Senior Operations Manager Job Purpose: The Health Care Assistant will work under the direct supervision of the sonographer in clinic and undertake tasks and duties delegated by the operational support/manager. Will work collaboratively with the diagnostics multi-disciplinary team to maintain a high standard of care under the direction of the operational support, following the Company's policies and procedures at all times. Responsibilities: Ensuring the smooth running of clinics Assisting in the care and comfort of patients Assisting Sonographers during examinations Ensuring the clinical room is prepared prior to the start of clinical sessions Using the patient information systems (Soliton/PACS) Ensuring and maintaining a patient centred and quality focused approach to all aspects of work Ensure patients have access to a chaperone at all times Uphold Healthshares professional standards policy Uphold data protection and patient confidentiality at all times Maintain a high standard of care Following appropriate training, to ensure the cleanliness of any equipment used Communicate effectively with patients, relatives, carers, the multi-disciplinary team and significant others Communicate with patients, clients and relatives on emotional and sensitive issues Act as the patient's advocate Promptly deal with equipment failure in accordance with Healthshares procedure Ensure Healthshares policies are adhered to by all staff and report as necessary Safeguard the health and welfare of patients and staff in all circumstances Comply with the Healthshare complaints procedure Promptly report all incidents or accidents involving patients or staff and take appropriate action according to Healthshares policy Ensure stock items are ordered and available in a designated clinic room and assist with the correct management of stock control. Attend and participate in monthly team meetings as required.

To manage own workload with limited supervision Professional Development: Take ownership for development and learning of skills and knowledge Further develop knowledge and skills by undertaking appropriate training and courses of study Take responsibility in maintaining a record of own personal development Work with the operational support/manager with any new training requirements General Responsibilities: Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers. They may also have access to information relating to the Clinic as a business organisation.

All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers or the business of the Clinic may only be divulged to authorised persons in accordance with Healthshares policies and procedures relating to confidentiality and data protection. Equal Opportunities The post holder must at all times carry out his/her responsibilities with regard to Healthshares Equal Opportunities Policy. Health and Safety Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act 1974, to ensure that the agreed safety procedures are carried out to maintain a safe working environment for patients, visitors and employees.

Responsibilities will be reviewed periodically in line with service priorities and duties may change or new duties be introduced after consultation with the post holder. As a term of your employment, you may be required to undertake such other duties and/or hours of work as may reasonably be required, commensurate with your general level of responsibility with the organisation.

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