Banqueting Waiter
1 month ago
About us
Part of London + Regional Hotels, The Lensbury Resort is located on the Banks of the River Thames at Teddington and is home to an exclusive leisure club, a 155 bedroom hotel, meeting and events space, restaurant and bar, Spa and 25 acres of gardens and grounds.
The Role
Reporting to the Conference & Banqueting Manager/Supervisor, you will:
- To set up function rooms as instructed by management and the event’s function sheet
- Ensure the delivery of exceptional experiences for our customers, through attention to detail and a friendly and professional service
- Ensure a high quality mise-en-place, including polishing of silverware glassware etc
- Attend briefings and meetings as required
- Ensure adherence to all Health & Safety, Hygiene and Licensing regulations.
- Anticipate guests’ needs and exceed customer service expectations.
- Assist with opening and closing down of all food and beverage areas, ensuring areas are ready for service, and are cleaned down, at the end of each shift.
- Carry out duties in all F&B areas, including Restaurant, Bar, and Member's Louge when required
What's in it for you?
- Use of some of our leisure facilities (Swimming, Gym, Tennis, Watersports)
- Discounts - Spa, Watersports hire, rooms, friends & family rate rooms, at Lensbury and across the L+R portfolio
- Employee Assistance Programme (access for your family also)
- Online Benefits Portal
- Fully-funded Apprenticeships
- Free lunch and free parking
- Staff social events/parties/awards
- Cycle to Work Scheme
What we’re looking for:
To successfully fill this role, you must possess the following qualifications, attitude, behaviours, skills, and values:
- Previous experience in Conference & Banqueting, with an understanding of seating and table plans
- Relevant experience in bar work is desirable
- Excellent communication skills with a passion for both food and guest service
- A methodical approach to work and demonstrate a ‘can do’ attitude
- Excellent customer service skills with a flexible approach to duties
- Smart standards of personal presentation
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