Hospitality Assistant
7 days ago
About Us
The Lensbury Resort is a premier leisure club, hotel, and conference centre located on the banks of the River Thames in Teddington, south west London.
Our Team
We are seeking a highly motivated and experienced Food and Beverage Assistant to join our team. As a key member of our F&B team, you will be responsible for ensuring the provision of an outstanding experience for our guests and members.
Key Responsibilities
- Opening and closing down of F&B outlets, ensuring we are ready for service and everything is cleaned down and secure at the end of each shift
- Interacting with our customers; taking orders, and providing excellent standards of customer service
- Upselling and suggesting additional food and beverage items to enhance the guest experience
- Preparing and serving alcoholic and non-alcoholic beverages
- Processing payments accurately
- Adhering to all Health & Safety requirements
- Liaising with kitchen staff to ensure timely delivery of food orders
- Preparing garnishes, mixing ingredients, and ensuring proper glassware is used for each drink
- Staying updated on current food and drink trends and new menu items
- Carrying out duties in all F&B areas, including Banqueting and Member's Lounge when required
Requirements
- Previous experience as a waiter/bartender or in a similar role preferred
- Strong communication and interpersonal skills
- Ability to multitask and prioritise tasks in a fast-paced environment
- Excellent time management skills to ensure efficient service
What We Offer
- Use of some of our leisure facilities (Swimming, Gym, Tennis, Watersports)
- Discounts - Spa, Watersports hire, rooms, friends & family rate rooms, at Lensbury and across the London + Regional hotels portfolio
- Employee Assistance Programme (access for your family also)
- Online Benefits Portal
- Fully-funded Apprenticeships
- Free lunch and free parking
- Staff social events/parties/awards
- Cycle to Work Scheme
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