Band 4 Medical Secretary/Administrator

2 months ago


Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

Job summary

An exciting opportunity to join our busy Respiratory Medicine Department as a full time Medical Secretary/Administrator at QEHB. The post holder will provide a comprehensive and efficient secretarial service to Consultants and other health care professionals in a face paced environment.

To be the main point of contact for all patient enquiries and queries from other health care professionals into the department. This role requires good organisation skills with excellent attention to detail.

Main duties of the job

To provide a complete confidential general and medical secretarial/administrative service for the Consultant(s) and medical teams.

For a full summary please see attached Job Description

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

*Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4 *Business Administration NVQ level 3 or equivalent experience in a clerical environment *AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology *Working knowledge of medical terminology

Experience

Essential

*Experience of working as a Medical Secretary *Experience of dealing with the Public/Customer service experience *Experience of working with a range of Microsoft Office packages ( Word, Excel and Outlook) *Experience of using IT systems *Experience of working in Healthcare *Good Organisational skills *Able to use own initiative and deal with the unpredictable *Able to work under pressure and to multi-task *Able to work to deadlines

Desirable

*Experience of working in a busy environment

Additional Criteria

Essential

*Work effectively and flexibly as part of a team to meet the needs of the services *Confident in dealing with people at all levels *Must be able to demonstrate an understanding of equality and diversity *Mature open and flexible approach to work *Demonstrates care and compassion *Good inter-personal and communication skills *Good organisational skills *Team Player *Conscientious *Demonstrates reliability, motivation and commitment *Ability to travel to multiple sites

Desirable

*Ability to work under pressure and deal with stressful situations

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