Band 4 Medical Secretary

3 months ago

Birmingham, United Kingdom University Hospitals Birmingham Full time

**Job summary**:
The post holder will provide a comprehensive and efficient secretarial service to the Consultant(s) and their medical team. By personally assisting with the administrative workload, the Medical Secretary - Supervisor will enable the Consultant(s) to optimise clinical commitment. It is essential that the post holder exercises initiative and judgement using acquired skills and knowledge, maintaining confidentiality at all times.

The post holder will provide an empathic and sensitive point of contact for patients/relatives and carers. They will be responsible for the day to day training and supervision of other medical secretaries/clerical support workers.

**Main duties, tasks & skills required**:
Do you want to make a difference to people's lives?

Right from the time you join us, you'll have access to learning, development and training opportunities. As you progress in your UHB career you'll acquire the knowledge, skills and confidence you need to provide safe and compassionate patient care.

Previous secretarial and audio typing experience is essential for this role. You should ideally possess an AMPSAR/medical terminology qualification and be able to demonstrate substantial administration experience.

You will be responsible for managing a very busy consultant workload, and have daily contact with patients over the telephone; therefore your ability to communicate effectively is paramount for this role.

In return you will become a member of the wider community of UHB colleagues, where you can expect ongoing support by way of induction along with development opportunities that could see promotion to Office Manager and beyond. In addition, you can be guarantee of a starting salary of 25,147 rising with service to 27,596.

This post is full time (37.5 hours) and is a permanent role.

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

**Job description**:
*Please Note : For a specific detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:
Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4

Business Administration NVQ level 3 or equivalent experience in a clerical environment

AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology

Working knowledge of medical terminology

**Experience**:
**Essential**:
Experience of working as a Medical Secretary

Experience of dealing with the Public/Customer service experience

Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)Experience of using IT systems

Experience of working in Healthcare

Good Organisational skills

Able to use own initiative and deal with the unpredictable

Able to work under pressure and to multitask

Able to work to deadlines

**Additional Criteria**:
**Essential**:
Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
Ability to deal professionally with enquiries from staff, patients and visitors
Ability to pay attention to detail where there are predictable interruptions to the work pattern
Ability to deal with stressful situations and sensitive issues
Work effectively and flexibly as part of a team to meet the needs of the services
Confident in dealing with people at all levels
Must be able to demonstrate an understanding of equality and diversity
Mature open and flexible approach to work
Ability to travel to multiple sites
Demonstrates reliability, motivation and commitment

**Disclosure and Barring Service Check**:

  • Band 4 Medical Secretary

    4 months ago

    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    An exciting opportunity has arisen for an experienced Band 4 Medical Secretary to join the Neurology department at University Hospitals Birmingham. The post holder will play a vital role in providing a comprehensive and efficient secretarial service to the consultants and their medical team in a multi -speciality department. Previous experience of working...

  • Band 4 Medical Secretary

    3 months ago

    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    We are looking to recruit an enthusiastic and motivated Band 4 full-time Medical Secretary Supervisor (37.5hrs per week) to join our friendly secretarial team within the Urology Department at University Hospital Birmingham. The post will be based on Queen Elizabeth Hospital Birmingham. You will be required to work to a high standard of accuracy and be able...

  • Band 4 Medical Secretary

    4 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: An exciting opportunity has arisen for an experienced Band 4 Medical Secretary to join the Neurology department at University Hospitals Birmingham. The post holder will play a vital role in providing a comprehensive and efficient secretarial service to the consultants and their medical team in a multi -speciality department. Previous...

  • Band 4 Medical Secretary

    3 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: We are looking to recruit an enthusiastic and motivated Band 4 full-time Medical Secretary Supervisor (37.5hrs per week) to join our friendly secretarial team within the Urology Department at University Hospital Birmingham. The post will be based on Queen Elizabeth Hospital Birmingham. You will be required to work to a high standard of...

  • Band 4 Medical Secretary Supervisor

    4 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: We are looking for a Band 4 Medical Secretary's to be based at Heartlands Hospital to join our friendly secretarial team to provide a comprehensive and efficient secretarial service to the vascular department. As a medical secretary you will be helping our patients across their whole journey within the trust from when they are first referred...

  • Band 4 Medical Secretary Urology

    4 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: 2 x Band 4 Medical Secretaries for the Urology Department at the QEHB. The post holder will provide a comprehensive and efficient secretarial service to the department/team. It is essential that the post holder exercises initiative and judgement using acquired skills and knowledge, maintaining confidentiality at all times. The post holder...

  • Band 4 Pa/medical Secretary in Ent

    4 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Medical Secretary/PA ENT Department Band 4 - Full Time - 37.5 hours per week **Main duties, tasks & skills required**: Providing full Medical PA/Secretarial support to Consultant ENT Surgeons. Incorporating booking surgical theatre lists, manaing in-patient and out-patient waiting list. You should possess excellent and accurate typing to...

  • Band 4 Medical Secretary

    3 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: An exciting opportunity has arisen for a Medical Secretary to join the Cardiology Department at the University Hospital Birmingham. This is an exciting opportunity for an individual who relishes a challenge and is keen to use their own initiative. You will be required to work to a high standard of accuracy and be able to demonstrate...

  • Band 4 Medical Secretary

    4 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: An exciting opportunity has arisen within the liver unit at the QEHB for a Medical Secretary to join the team in a full time permanent position. The Liver and Hepatobiliary Unit is the largest specialist Liver Unit in Europe. Liver Unit activity includes management of patients with acute and chronic liver diseases including those who will...

  • Pa/ Medical Secretary

    4 months ago

    Birmingham, United Kingdom Birmingham Women's and Children's NHS Foundation Trust Full time

    Applications are invited for a Band 4 Medical Secretary within the Gynaecology Directorate of Birmingham Womens Hospital and Childrens NHS Foundation Trust. This Trust is a centre of excellence in specialist healthcare for women, children and their families in the West Midlands. As a large regional centre we provide many specialist services for the West...

  • Band 4 Medical Secretary Supervisor

    4 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: The post holder will provide a comprehensive and efficient secretarial service to the Immunology and Allergy Consultants and their medical team. By personally assisting with the administrative workload, the Medical Secretary - Supervisor will enable the Consultants to optimise clinical commitment. To provide a complete confidential medical...

  • Band 3 Medical Secretary

    4 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: A new exciting post has arisen for a full-time Band 3 Medical Secretary within the Neonatal Secretarial Team at Heartlands Hospital. The post holder will play an important role in providing an effective and efficient administrative and secretarial service to our Neonatal Consultants and their medical team. By personally assisting with the...

  • Band 4 Medical Secretary- Faster Diagnostic Service

    4 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: We are looking for a Band 4 Medical Secretary to be based in the Faster Diagnostic service - Non specific symptom urgent cancer pathway. As a medical secretary you will be helping our patients across their whole journey within the trust from when they are first referred to our service until their discharge. This is a rewarding and exciting...

  • Band 4 Medical Secretary

    3 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: We are looking to recruit an enthusiastic and motivated Band 4 Medical Secretary to join our secretarial team within the Burns and Plastics Department at Queen Elizabeth Hospitals Birmingham. The post requires an individual who is resilient and adaptable to work in a fast paced professional environment. You should have good communication...

  • Band 4 Medical Secretary Supervisor

    4 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: The post holder will provide a comprehensive and efficient secretarial service to the Consultant(s) and their medical team. By personally assisting with the administrative workload, the Medical Secretary - Supervisor will enable the Consultant(s) to optimise clinical commitment. It is essential that the post holder exercises initiative and...

  • Band 4 Medical Secretary Supervisor

    5 months ago

    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    The post holder will provide a comprehensive and efficient secretarial service to the Immunology and Allergy Consultants and their medical team. By personally assisting with the administrative workload, the Medical Secretary - Supervisor will enable the Consultants to optimise clinical commitment. To provide a complete confidential medical secretarial...

  • Band 4 Cardiology Medical Secretary

    4 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: This post is a full-time, fixed term or secondment position for 12 months maternity cover. An exciting opportunity has arisen for a Medical Secretary to join the Cardiology Department at the Queen Elizabeth Hospital (QEHB), UHB NHS Trust. At the QEHB, Cardiology is one of the largest outpatient services. The department comprises of 28...

  • Band 4 Cardiology Medical Secretary

    4 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: An exciting opportunity has arisen for a Medical Secretary to join the Cardiology Department at the University Hospital Birmingham. This is an exciting opportunity for an individual who relishes a challenge and is keen to use their own initiative. You will be required to work to a high standard of accuracy and be able to demonstrate...

  • Band 4 Medical Secretary Supervisor

    6 months ago

    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    The post holder will provide a comprehensive and efficient secretarial service to the Consultant(s) and their medical team. By personally assisting with the administrative workload, the Medical Secretary - Supervisor will enable the Consultant(s) to optimise clinical commitment. It is essential that the post holder exercises initiative and judgement using...

  • Band 3 Medical Secretary

    4 months ago

    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    We are looking to recruit an enthusiastic and motivated band 3 medical secretary (37.5hrs per week) on a fixed term 12 months to join our friendly secretarial team within the Endocrine Department based at the Queen Elizabeth Hospital Birmingham.This is an exciting opportunity for an individual who relishes a challenge and is keen to use their own initiative....