Commercial / Sales Administrator

1 week ago

Andover, United Kingdom Twinings Full time
DescriptionGreat People Work Here

In Twinings UK&I we are on a stimulating journey of transformation as we seek to achieve our exciting goal of becoming a leading brand in wellbeing drinks.  We have created an organisation designed to be in flow, where everyone has a pivotal role to play, and an experience that enables you to get the most out of life at Twinings and thrive.

We’re looking for a Commercial Hub Administrator to join our team, in a newly created fixed-term role, which is designed to enable our sales / commercial teams to build industry-leading customer relationships and execute exciting commercial plans. 

You’ll have real visibility and business impact, supporting the team with the admin and coordination which under-pins the day-to-day management and delivery of our customer plans across sales, activation and category - enabling them to focus on producing and executing inspiring plans.
Key Responsibilities
  • Bring creativity, planning and organisation to support customer and consumer engagement
  • Work with the commercial team to manage the loading of promotion proposals into customer systems, whilst also supporting in monitoring of ‘in outlet’ execution by managing our activation App.
  • Support our UK commercial teams to ensure brilliant in store, online and outlet planning / execution.
  • Work with the commercial teams to identify improved ways of working and efficiencies in administration processes. 
  • Be a key contributor towards winning new business by ensuring new customer processes are achieved post agreement - specifically in retail and out of home, with delivery of product imagery, certification and product samples key.
  • Support the Commercial team with the organisation of inspiring brand and customer engagement days and trade shows - also covering the sourcing of relevant locations and logistics to support the brand direction.

Skills, Knowledge and Expertise
  • Demonstrable experience in diverse admin support role, ideally under-pinning the work of a customer-facing sales team.
  • Strong attention to detail and accuracy of work .
  • Curious mindset focussed on continuous improvement and a drive to learn new things, growing this brand-new role out with you.
  • Strong communication skills with multiple stakeholders to ensure connections are strong. 
  • A proactive ability to prioritise, organise and plan multiple tasks concurrently.
  • Creativity to bring the brand identity to life in set piece events.
  • An ability to look outside to help look at different ways of working in order to make us best in class when it comes to customer relationships.
  • Willingness to travel when required, for example to support trade shows.

Benefits
  • Yearly bonus based on personal contribution and financial performance 
  • Flexible working options 
  • 25 days holiday plus 8 bank holidays and the option to buy and sell holidays 
  • Onsite Gym and Wellbeing Centre 
  • Perkbox – employee discount scheme with discounts online, in high street stores, cinema, holidays, restaurants and many more 
  • Pension scheme with your contributions matched for up to 10% of your salary 
  • Cycle to work scheme 
  • SimplyHealth Cash plan 
  • Onsite Staff shop and online staff discounts 
  • Electric Car Scheme
  • Up to four weeks per year working from anywhere via our Digital Nomad scheme
  • Opportunity for a variety of market leading development opportunities 
  • 2 recharge days a year to pause and get back on top and thriving 
  • Inspiring connection events in line with our exciting wellbeing vision
12 months FTC, Full Time. Hybrid (Andover 2-3 days per week)

Twinings has become one of the world’s most loved tea companies over its 300-year history because we never stop learning, never stop experimenting and never stop inventing. We are passionate about tea from bud to cup and have been working with some of our tea estates around the world since the early 18th Century. 
More than 300 years later, the passion for tea is still here - and so are we We still sell tea from Thomas's shop, and we still work hard to bring the most exciting new blends to tea lovers around the world. Now, we have over 500 varieties and our teas are cherished all over the world. Our expert master blenders taste more than 3,000 cups of tea every week. So you can be sure the next cup you taste will be every bit as good as the one yesterday or the day before.

How we feel about Diversity, Equity & Inclusion

TwiningsOvo is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We seek to create a diverse, equitable & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, colour, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age or any other status protected by law and are committed to going above and beyond in fostering diversity across our workplace. Applicants may be entitled to reasonable adjustments under the terms of the Equality Act. A reasonable adjustment is a change in the way things are typically done which will ensure an equal employment opportunity. Please inform our Recruitment or HR Shared Services team if you need any assistance completing your application or to otherwise participate in the application process.

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