Nights Guest Service Assistant

1 month ago


Epsom, United Kingdom RBH Hospitality Management Full time

JOIN OUR FAMILY

At RBH we believe our people are our biggest assets and understand the value in putting you first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality  We are passionate about the industry and always on the lookout for new talent to join us on our journey... 

A DAY IN THE LIFE OF A GUEST SERVICES ASSISTANT AT (INSERT HOTEL NAME) 

What you'll be doing...

Reporting to the Deputy General Manager. We are looking for someone who enjoys variation and has a flexible approach to their working environment. Interested in learning how each department within the hotel operates? We have got you covered at Holiday Inn Express Epsom Downs. You can expect to wear many capes throughout your working day including Guest Service Agent, Receptionist & Food & Beverage Assistant - no shift is the same

Our team are like a family, and we work together to deliver outstanding guest service to our guests by offering timely, efficient, knowledgeable, and truly remarkable service. We are an enthusiastic, authentic bunch of individuals who truly care about teamwork and great service 

WHAT WE NEED FROM YOU

We hire mostly on personality & potential but here are a few of our requirements...

To succeed in the role of Guest Service Assistant you will need the following qualities and skills. 

  • Outstanding communication skills
  • Experience within a customer facing role is preferred. No experience? No big deal - we’ll train you up 
  • A can-do attitude
  • Computer literate with a professional telephone voice 

HAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture... 

  • Discounted hotel room rates for you and your friends & family
  • Extra days holiday for your birthday
  • Flexible working arrangements
  • Pension

To learn more about our full benefits package, click here to watch our employee benefits video.


EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com.

#LifeatRBH 

 



  • Epsom, Surrey, United Kingdom RBH Full time

    Guest Services AssistantAbout the RoleWe are seeking a highly skilled and motivated Guest Services Assistant to join our team at Holiday Inn Express London - Epsom Downs. As a key member of our night shift team, you will be responsible for delivering exceptional guest service and ensuring a smooth operation of the hotel during late evening hours.Key...


  • Epsom, United Kingdom RBH Full time

    Holiday Inn Express London - Epsom Downs , Langley Vale Road, Epsom, Surrey, KT18 5LG SHARE: JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting you first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors...


  • Epsom, Surrey, United Kingdom RBH Full time

    Delivering Exceptional Guest ServiceWe are seeking a highly motivated and enthusiastic Guest Service Assistant to join our team at Holiday Inn Express London - Epsom Downs. As a key member of our team, you will be responsible for delivering outstanding guest service to our guests by offering timely, efficient, knowledgeable, and truly remarkable...

  • Night Receptionist

    6 months ago


    Epsom, United Kingdom AG Hotels Group Full time

    AG Hotels Group is currently seeking an adept and confident Night Receptionist to join our team at **the Orchid Hotel, Epsom (KT19 0SH)**. We are in search of an individual who embodies our commitment to prioritizing guest satisfaction and exemplifies a fervent dedication to customer service and hospitality. In the role of Night Receptionist, you will...

  • Night Team Ambassador

    3 weeks ago


    Epsom, Surrey, United Kingdom Holiday Inn Express Epsom Full time

    About the RoleWe are seeking a Night Team Member to join our team at Holiday Inn Express Epsom Downs. As a Night Team Member, you will be responsible for providing exceptional service to our guests during the late hours.Key ResponsibilitiesWelcoming late-arriving guests and handling check-ins, check-outs, and other duties.Managing night audits and end-of-day...

  • Night Receptionist

    6 months ago


    Epsom, United Kingdom AG Hotels Group Full time

    AG Hotels Group is currently seeking an adept and confident Night Receptionist to join our team at **the Orchid Hotel, Epsom (KT19 0SH)**. We are in search of an individual who embodies our commitment to prioritizing guest satisfaction and exemplifies a fervent dedication to customer service and hospitality. In the role of Night Receptionist, you will...


  • Epsom, Surrey, United Kingdom RBH Full time

    Delivering Exceptional Guest ExperienceWe are seeking a skilled Night Shift Hotel Service Representative to join our team at Holiday Inn Express London - Epsom Downs. As a key member of our hospitality team, you will be responsible for providing outstanding service to our guests, ensuring their stay with us is comfortable and memorable.About the RoleThis is...


  • Epsom, Surrey, United Kingdom RBH Full time

    About the RoleRBH is seeking a skilled Guest Service Assistant to join their team at the Holiday Inn Express London - Epsom Downs. As a key member of the hotel staff, the Guest Service Assistant will be responsible for delivering exceptional customer service, ensuring a seamless guest experience, and supporting the hotel's operations.Key...

  • Night Team Member

    3 weeks ago


    Epsom, United Kingdom Holiday Inn Express Epsom Full time

    JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!  We are passionate about the...

  • Night Receptionist

    6 months ago


    Epsom, United Kingdom Premier Inn Full time

    We're currently recruiting in our Epsom Central Premier Inn. Working 16 hours per week, paying up to £11.32 per hour. **Nights Team Member - Epsom Central Premier Inn -** Hotel** Come and be a Nights Team Member at Epsom Central Premier Inn. As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and your customer...

  • Nights Team Member

    5 months ago


    Epsom, United Kingdom Premier Inn Full time

    We're currently recruiting in our Epsom Central Premier Inn. Working 40 hours per week, paying up to £12.39 per hour. **Nights Team Member - Epsom - Epsom Central Premier Inn** Come and be a Nights Team Member at Epsom Central Premier Inn. As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and your customer...

  • Night Team Member

    6 months ago


    Epsom, United Kingdom Premier Inn Full time

    We're currently recruiting in our Epsom Town Centre Premier Inn. Working 14 hours per week, paying up to £12.39 per hour. **Nights Team Member - Epsom Town Centre Premier Inn -** Hotel** Come and be a Nights Team Member at Epsom Town Centre Premier Inn. As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and your...

  • Night Team Member

    3 weeks ago


    Epsom, United Kingdom RBH Hospitality Management Full time

    Night Team Member - Holiday Inn Express EpsomJOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in...

  • Night Receptionist

    6 months ago


    Epsom, United Kingdom AG Hotels Group Full time

    AG Hotels Group is looking for a hospitable and confident Night Receptionist to join our **Orchid Hotel in Epsom. **We are looking for someone who puts our people at the heart of everything we do and is passionate for customer service and hospitality. **Responsibilities**: 1. General reception duties and administration 2. Deal efficiently with enquiries...

  • Night Receptionist

    6 months ago


    Epsom, United Kingdom AG Hotels Group Full time

    AG Hotels Group is looking for a hospitable and confident Night Receptionist to join our **Orchid Hotel in Epsom. **We are looking for someone who puts our people at the heart of everything we do and is passionate for customer service and hospitality. **Responsibilities**: 1. General reception duties and administration 2. Deal efficiently with enquiries...

  • Night Receptionist

    6 months ago


    Epsom, United Kingdom AG Hotels Group Full time

    AG Hotels Group is looking for a hospitable and confident Night Receptionist to join our **Orchid Hotel in Epsom. **We are looking for someone who puts our people at the heart of everything we do and is passionate for customer service and hospitality. **Responsibilities**: 1. General reception duties and administration 2. Deal efficiently with enquiries...

  • Night Care Assistant

    6 months ago


    Epsom, United Kingdom GoodOaks Homecare Full time

    We are an award-winning visiting and live in home care company and pride ourselves on the professional yet personal service that our carers provide._ - At GoodOaks we strive to be the go-to provider of quality care at home by valuing, developing, and rewarding the caring people who work with us._ **What will you be doing as a Night Care Professional?** You...


  • Epsom, United Kingdom Travelodge Full time

    Come and join our amazing team at Travelodge Epsom Central as a Night Reception Team Member on a Part Time contract, be part of a Fun, Energetic and family feel team with flexible working hours to suit everyone. No experience required for this role, we can coach and teach you everything you need to know! Just some of the benefits: - Fun friendly...

  • Retail Assistant

    6 days ago


    Epsom, Surrey, United Kingdom John Lewis Partnership Full time

    Job Summary:We are seeking a skilled and enthusiastic Retail Assistant to join our team on a night shift basis. The successful candidate will have excellent customer service skills, be flexible in their work approach and possess the ability to work well under pressure.Key Responsibilities:Providing exceptional customer service by offering assistance with...


  • Epsom, United Kingdom Right at Home Sutton & Epsom Full time

    Are you a loving, caring individual who is looking to do Waking Nights in the Epsom area? Duties include companionship and assisting with personal care duties such as dressing, bathing, going to the toilet, and helping with medication. Right at Home is an award-winning employer rated Outstanding by the Care Quality Commission who genuinely values our Care...