Night Team Ambassador
3 weeks ago
About the Role
We are seeking a Night Team Member to join our team at Holiday Inn Express Epsom Downs. As a Night Team Member, you will be responsible for providing exceptional service to our guests during the late hours.
Key Responsibilities
- Welcoming late-arriving guests and handling check-ins, check-outs, and other duties.
- Managing night audits and end-of-day reports.
- Providing assistance to guests with room service, extra pillows, and other requests.
- Keeping the lobby and public areas tidy and welcoming.
- Monitoring safety and security through regular checks.
- Coordinating with the early morning team for a seamless handover.
Requirements
- A natural night owl with a comfortable working style through late hours.
- Friendly and welcoming with excellent customer service skills.
- Good with numbers and detail-oriented.
- Reliable and calm under pressure.
- Team player with high energy and adaptability.
About Us
Holiday Inn Express Epsom Downs is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. If you require reasonable adjustments, please contact us.
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