Customer Service Executive

1 month ago


Lancashire, United Kingdom LGC Group Full time
Job Description

As a Spanish Speaking Customer Service Executive, you'll be a vital part of a team that ensures customers receive exceptional service every step of the way. Based in Bury, Manchester, this hybrid role combines the flexibility of working from home with the energy and collaboration of a vibrant office environment.

In this role, your fluency in Spanish will be essential as you work with customers to process their orders and address their queries. You’ll also liaise with internal teams to ensure every detail is managed efficiently, keeping everything on track for smooth and timely deliveries. While additional skills in French would be an asset in working with our diverse customer base.

Your responsibilities will range from accurately managing customer orders to resolving queries with care and professionalism. You’ll stay on top of systems and processes, ensuring that every order meets customer expectations and delivery requirements. Communication is at the heart of this role—you’ll engage with customers and colleagues alike, ensuring that every interaction leaves a positive impression.


Qualifications

We’re looking for someone with a proactive attitude, strong organisational skills, and a passion for delivering great service. This is an exciting opportunity to make a real impact, using your language skills and customer-focused approach to contribute to a business that values precision, teamwork, and getting the details right.

Are you ready to take the next step in your career? 

Apply now and help us continue to deliver excellence to our customers.



Additional Information

ABOUT LGC:

LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality, and range. 

OUR VALUES

  • PASSION
  • CURIOSITY 
  • INTEGRITY
  • BRILLIANCE
  • RESPECT

EQUAL OPPORTUNITIES 

LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.

For more information about LGC, please visit our website www.lgcgroup.com

#scienceforasaferworld 



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