Customer Service Advisor
7 months ago
Salary £23,114-£23,893 Per annum | Full Time, 37 hours per week |
**International Sponsorship **- this role is **not **open to international sponsorship
Are you ready for a new challenge?
Do you want a job that offers full training and ongoing support?
A job that is flexible to support your work life balance?
A job that is also rewarding, where you know you are making a huge difference in the lives of others?
If you like the sound of the above then the Customer Access Service has the perfect job for youSeveral exciting opportunities have arisen to work within the Customer Access Service - the first point of contact for Lancashire County Council. You will be part of our team who together handle over 1 million customer interactions a year, assisting the residents of Lancashire in accessing the many services the Council provides.
What is my role?
When you join us, your Customer Access journey will start with bespoke in-house training within our contact centre in Accrington. We want you to feel comfortable and supported in giving the best possible service to the people of Lancashire. Following this initial training period you will be provided with equipment and will mainly be working from home, so will require access to broadband.
Hours of work?
Please note, this advert is for permanent positions but there may also be temporary positions available.
We're Looking For Individuals that:
Are passionate about all aspects of customer service
Display excellent communication skills. The ability to listen whilst providing advice and guidance, addressing concerns and resolving queries
Are highly proficient in the use of ICT systems. Experience of working in a customer contact centre would be useful however this is not essential and full training will be given
Have a positive can do attitude
Please ensure you have uploaded and attached your supporting statement to evidence how you meet the criteria for the role. The panel may be unable to shortlist you for interview without this evidence.
In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website.
Job Description and Person Specification
-
Customer Service Advisor
5 days ago
Lancashire, United Kingdom Search Consultancy Full timeCustomer Service Advisor Clayton le moors - Fully office based! Pay £9.50 per hour + Benefits 36.5 hrs per week Benefits include: - 32 days holiday (including bank holiday) - Free parking - Staff discount - Opportunities to grow and develop Do you love working with people? Do you enjoy delivering excellent customer service? Do you like resolving problems...
-
Customer Service and Collections Advisor
2 weeks ago
Lancashire, United Kingdom Search Consultancy Full timeCustomer Service and Collections Advisor Accrington - Fully office based! Pay £9.50 per hour + Benefits 36.5 hrs per week Benefits include: - 32 days holiday (including bank holiday) - Free parking - Staff discount - Opportunities to grow and develop Do you love working with people? Do you enjoy delivering excellent customer service? Do you like...
-
Customer Service and Collections Advisor
2 weeks ago
Lancashire, United Kingdom Search Consultancy Full timeCustomer Service and Collections Advisor Accrington - Fully office based! Pay £9.50 per hour + Benefits 36.5 hrs per week Benefits include: - 32 days holiday (including bank holiday) - Free parking - Staff discount - Opportunities to grow and develop Do you love working with people? Do you enjoy delivering excellent customer service? Do you like resolving...
-
Customer Service Advisor
2 weeks ago
Lancashire, United Kingdom Setsquare Recruitment Full timeSetsquare are looking for a Customer Care Advisor to work for a social housing firm based in Blackburn This role will be based out of their office in Blackburn Following the training being completed you will be set up to work from home. This is a long-term on going contract for the right person. This is a full time position - 37.5 hours per week. PAID...
-
Customer Service Advisor
7 months ago
Lancashire, United Kingdom Setsquare Recruitment Full timeSetsquare are looking for a Customer Care Advisor to work for a social housing firm based in Blackburn This role will be based out of their office in Blackburn This is a long-term on going contract for the right person. This is a full time position - 37.5 hours per week. PAID weekly You will be taking and receiving calls from tenants within our clients...
-
Customer Service
2 weeks ago
Lancashire, United Kingdom the Best Jobs Full time**Customer Service Advisor** Part-time, Permanent - Ramsbottom £9.50 per hour We are currently recruiting for a part time (18 - 30 hours per week negotiable) **Customer Service Advisor **for a well-established company. **The Role** This is an inbound telephone **customer service **role. The main purpose of the role to process our customers’ telephone...
-
Sales & Customer Service Advisor
4 weeks ago
preston, lancashire, United Kingdom Group 1 Automotive Full timeSales & Customer Service AdvisorJLR Preston Contact CentreBasic Salary of £14,326.5424hours Are youcustomer focused, self-motivated and looking for anew challenge? As aSales & Customer Service Advisor atJLR Preston , you will be part of an organisationthat believes in investing in you and your future. We provide excellent training & development as well as...
-
Sales and Customer Service Advisor
4 weeks ago
preston, lancashire, United Kingdom Group 1 Automotive Full timeSales & Customer Service AdvisorJLR Preston Contact CentreBasic Salary of £19,102.0532 hours Are youcustomer focused, self-motivated and looking for anew challenge? As aSales & Customer Service Advisor atJLR Preston , you will be part of an organisationthat believes in investing in you and your future. We provide excellent training & development as well...
-
Sales and Customer Service Advisor
1 week ago
preston, lancashire, United Kingdom Group 1 Automotive Full timeSales & Customer Service AdvisorToyota/Lexus Preston Contact CentreBasic Salary of £17,311.2429 Hours Fixed term contract 12 months Are youcustomer focused, self-motivated and looking for anew challenge? As aSales & Customer Service Advisor at Toyota/LexusPreston , you will be part of an organisationthat believes in investing in you and your future. We...
-
Sales & Customer Service Advisor
11 hours ago
Preston, Lancashire, United Kingdom Group 1 Automotive Full timeSales & Customer Service AdvisorJLR Preston Contact CentreBasic Salary of £14,326.5424hoursAre youcustomer focused, self-motivated and looking for anew challenge?As aSales & Customer Service AdvisoratJLR Preston, you will be part of an organisationthat believes in investing in you and your future. We provide excellent training & development as well as...
-
Sales and Customer Service Advisor
11 hours ago
Preston, Lancashire, United Kingdom Group 1 Automotive Full timeSales & Customer Service AdvisorJLR Preston Contact CentreBasic Salary of £19,102.0532 hoursAre youcustomer focused, self-motivated and looking for anew challenge?As aSales & Customer Service AdvisoratJLR Preston, you will be part of an organisationthat believes in investing in you and your future. We provide excellent training & development as well as...
-
Sales and Customer Service Advisor
11 hours ago
Preston, Lancashire, United Kingdom Group 1 Automotive Full timeSales & Customer Service AdvisorToyota/Lexus Preston Contact CentreBasic Salary of £17,311.2429 HoursFixed term contract 12 monthsAre youcustomer focused, self-motivated and looking for anew challenge?As aSales & Customer Service Advisorat Toyota/LexusPreston, you will be part of an organisationthat believes in investing in you and your future. We provide...
-
Inbound Customer Service Advisor
11 hours ago
Blackpool, Lancashire, United Kingdom Greenbean Full timeWe are looking for Customer Service Advisors to joinour call centreteam in Lytham on a long term, temporary ongoing basis.Full training will be provided for the role; however, a customer service background or call centre experience is extremely beneficial to excel in this role.Starting hourly rate of £11.44 which increases to £12.30 after 12 weeks worked,...
-
Customer Service
5 days ago
Lancashire, United Kingdom the Best Jobs Full time**Customer Service** **Wage**: £9.50 - £10.50 p/hr **Hours**: Full time 37.5 hours per week Mon - Fri (occasional weekends) The Customer Service Advisor’s main aim is to ensure exceptional customer service is provided in every situation and via every channel, and to enhance customer relationships and meet organisational and operational...
-
Customer Service Expert
2 weeks ago
Lancashire, United Kingdom Specsavers Full timeWe're seeking a Customer Service Expert to join our optics team at Specsavers in Middlebrook retail park. As an Optical Assistant, you'll be responsible for delivering exceptional customer experiences, using your passion for the brand and products. If you have previous optical experience as an Optical Advisor or Dispensing Assistant, this role could be...
-
Customer Service Advisor
2 weeks ago
Fulwood, Lancashire, United Kingdom Acorn by Synergie Full timeAcorn by Synergie are recruiting for Customer Service Advisors on a temp to perm basis for our client located in Fulwood, Preston. Monday to Friday with a choice of hours, 8am to 5pm, 8.30am to 5.30pm or 9am to 6pm. Once fully trained there is also the requirement to work 9am to 1pm on a Saturday morning every 8 weeks, this shift is paid at an overtime...
-
Customer Service Advisor
2 months ago
Fulwood, Lancashire, United Kingdom CV-Library Full timeAcorn by Synergie isrecruiting for Customer Service Advisors on a temp to perm basis for our client located in Fulwood, Preston. Monday to Friday with a choice of hours, 8am to 5pm or 8.30am to 5.30pm or 9am to 6pm. Once fully trained there is also the requirement to work 9am to 1pm on a Saturday morning every 8 weeks, this shift is paid at an overtime...
-
Customer Service Advisor
2 weeks ago
Fulwood, Lancashire, United Kingdom CV-Library Full timeAcorn by Synergie are recruiting for Customer Service Advisors on a temp to perm basis for our client located in Fulwood, Preston. Monday to Friday with a choice of hours, 8am to 5pm, 8.30am to 5.30pm or 9am to 6pm. Once fully trained there is also the requirement to work 9am to 1pm on a Saturday morning every 8 weeks, this shift is paid at an overtime...
-
Customer Experience Advisor
1 week ago
Lancashire, United Kingdom VIVID Full timeWe’re VIVID! -We offer a vibrant, friendly, inclusive culture that supports, develops, and attracts the best people! **Are you looking for a position within a fast-moving customer experience team where no two days will be the same and there are great personal and professional development opportunities?** **Our contact centre has an outstanding induction...
-
Customer Service Advisor
7 months ago
Lancashire, United Kingdom M Group Services Full time**About The Role**: Location - Oldham Hours - 37 hours per week **A bit about the role...** As a Scheduling Administrator you will be able to proactively maintain a high level of organisation while working to tight timescales. The role requires assertiveness to ensure activities are closed down effectively and plays an essential part in the Smart Meter...